Dear RWS Community members, we are in the process of implementing new design changes and as such, you may notice these changes within the platform when accessing different parts of it. We thank you for your time, patience and understanding during this process.

Download not available (AppStore)

I try to download a specific free plugin for trados from the AppStore and I get: https://oos.sdl.com/asp/products/App/EditApp?appID=1185

Download App
Download not avaliable
You have logged in successfully, however this app is not available for you to download because you don’t have a license for one of the supported products (SDL MultiTerm 2017 - SDL MultiTerm 2019 - SDL MultiTerm 2021) in your account. Please contact the administrator of your company licenses and they will be able to download the app for you. Alternatively contact SDL through your support account, or via the appstore forum in the SDL Community. For more information, please see the [language] Terms and Conditions
Can you help me? because it not only happens to me
Regards,
Dalila.
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