<?xml version="1.0" encoding="UTF-8" ?>
<?xml-stylesheet type="text/xsl" href="https://community.rws.com/cfs-file/__key/system/syndication/rss.xsl" media="screen"?><rss version="2.0" xmlns:dc="http://purl.org/dc/elements/1.1/"><channel><title>1. Introduction to the RWS Support Gateway</title><link>https://community.rws.com/community-hub/resources/support/w/faq/5191/1-introduction-to-the-rws-support-gateway</link><description /><dc:language>en-US</dc:language><generator>Telligent Community 12 Non-Production</generator><item><title>1. Introduction to the RWS Support Gateway</title><link>https://community.rws.com/community-hub/resources/support/w/faq/5191/1-introduction-to-the-rws-support-gateway</link><pubDate>Wed, 17 Sep 2025 10:47:32 GMT</pubDate><guid isPermaLink="false">10acfa76-f078-475b-a7ef-fc5b3e8d2934:2ecc222f-5670-43eb-b2b1-288b124da3c4</guid><dc:creator>Judith de Jong</dc:creator><comments>https://community.rws.com/community-hub/resources/support/w/faq/5191/1-introduction-to-the-rws-support-gateway#comments</comments><description>Current Revision posted to FAQ by Judith de Jong on 9/17/2025 10:47:32 AM&lt;br /&gt;
&lt;p&gt;&lt;strong&gt;In this video we will show how to use the RWS Support Gateway.&lt;/strong&gt;&lt;/p&gt;
&lt;p&gt;&lt;strong&gt;&lt;a href="https://community.rws.com/cfs-file/__key/communityserver-wikis-components-files/00-00-00-03-08/Recording-1.mp4"&gt;community.rws.com/.../Recording-1.mp4&lt;/a&gt;&lt;/strong&gt;&lt;/p&gt;
&lt;div style="clear:both;"&gt;&lt;/div&gt;

&lt;div style="font-size: 90%;"&gt;Tags: RWS Technical Support, RWS Support Gateway&lt;/div&gt;
</description></item><item><title>1. Introduction to the RWS Support Gateway</title><link>https://community.rws.com/community-hub/resources/support/w/faq/5191/1-introduction-to-the-rws-support-gateway/revision/10</link><pubDate>Fri, 21 Feb 2025 16:41:55 GMT</pubDate><guid isPermaLink="false">10acfa76-f078-475b-a7ef-fc5b3e8d2934:2ecc222f-5670-43eb-b2b1-288b124da3c4</guid><dc:creator>Judith de Jong</dc:creator><comments>https://community.rws.com/community-hub/resources/support/w/faq/5191/1-introduction-to-the-rws-support-gateway#comments</comments><description>Revision 10 posted to FAQ by Judith de Jong on 2/21/2025 4:41:55 PM&lt;br /&gt;
&lt;p&gt;&lt;strong&gt;In this video we will show how to use the RWS Support Gateway.&lt;/strong&gt;&lt;/p&gt;
&lt;p&gt;&lt;a href="https://community.rws.com/cfs-file/__key/communityserver-wikis-components-files/00-00-00-03-08/SN_5F00_CustomerGateway_5F00_01.mp4"&gt;community.rws.com/.../SN_5F00_CustomerGateway_5F00_01.mp4&lt;/a&gt;&lt;/p&gt;&lt;div style="clear:both;"&gt;&lt;/div&gt;

&lt;div style="font-size: 90%;"&gt;Tags: RWS Technical Support, RWS Support Gateway&lt;/div&gt;
</description></item><item><title>1. Introduction to the RWS Support Gateway</title><link>https://community.rws.com/community-hub/resources/support/w/faq/5191/1-introduction-to-the-rws-support-gateway/revision/9</link><pubDate>Fri, 21 Feb 2025 16:40:54 GMT</pubDate><guid isPermaLink="false">10acfa76-f078-475b-a7ef-fc5b3e8d2934:2ecc222f-5670-43eb-b2b1-288b124da3c4</guid><dc:creator>Judith de Jong</dc:creator><comments>https://community.rws.com/community-hub/resources/support/w/faq/5191/1-introduction-to-the-rws-support-gateway#comments</comments><description>Revision 9 posted to FAQ by Judith de Jong on 2/21/2025 4:40:54 PM&lt;br /&gt;
&lt;p&gt;In this video we will show how to use the RWS Support Gateway.&lt;/p&gt;
&lt;p&gt;&lt;a href="https://community.rws.com/cfs-file/__key/communityserver-wikis-components-files/00-00-00-03-08/SN_5F00_CustomerGateway_5F00_01.mp4"&gt;community.rws.com/.../SN_5F00_CustomerGateway_5F00_01.mp4&lt;/a&gt;&lt;/p&gt;&lt;div style="clear:both;"&gt;&lt;/div&gt;

&lt;div style="font-size: 90%;"&gt;Tags: RWS Technical Support, RWS Support Gateway&lt;/div&gt;
</description></item><item><title>1. Introduction to the RWS Support Gateway</title><link>https://community.rws.com/community-hub/resources/support/w/faq/5191/1-introduction-to-the-rws-support-gateway/revision/8</link><pubDate>Fri, 21 Feb 2025 16:32:14 GMT</pubDate><guid isPermaLink="false">10acfa76-f078-475b-a7ef-fc5b3e8d2934:2ecc222f-5670-43eb-b2b1-288b124da3c4</guid><dc:creator>Judith de Jong</dc:creator><comments>https://community.rws.com/community-hub/resources/support/w/faq/5191/1-introduction-to-the-rws-support-gateway#comments</comments><description>Revision 8 posted to FAQ by Judith de Jong on 2/21/2025 4:32:14 PM&lt;br /&gt;
&lt;p&gt;&lt;a href="https://community.rws.com/cfs-file/__key/communityserver-wikis-components-files/00-00-00-03-08/SN_5F00_CustomerGateway_5F00_01.mp4"&gt;community.rws.com/.../SN_5F00_CustomerGateway_5F00_01.mp4&lt;/a&gt;In this video we will show how to use the RWS Support Gateway.&lt;/p&gt;
&lt;div style="clear:both;"&gt;&lt;/div&gt;

&lt;div style="font-size: 90%;"&gt;Tags: RWS Technical Support, RWS Support Gateway&lt;/div&gt;
</description></item><item><title>1. Introduction to the RWS Support Gateway</title><link>https://community.rws.com/community-hub/resources/support/w/faq/5191/1-introduction-to-the-rws-support-gateway/revision/7</link><pubDate>Thu, 02 Dec 2021 14:32:00 GMT</pubDate><guid isPermaLink="false">10acfa76-f078-475b-a7ef-fc5b3e8d2934:2ecc222f-5670-43eb-b2b1-288b124da3c4</guid><dc:creator>Judith de Jong</dc:creator><comments>https://community.rws.com/community-hub/resources/support/w/faq/5191/1-introduction-to-the-rws-support-gateway#comments</comments><description>Revision 7 posted to FAQ by Judith de Jong on 12/2/2021 2:32:00 PM&lt;br /&gt;
&lt;p&gt;In this video we will show how to use the RWS Support Gateway.&lt;/p&gt;
&lt;p&gt;&lt;br /&gt;&lt;a href="https://youtu.be/UCHVOfACFao"&gt;https://youtu.be/UCHVOfACFao&lt;/a&gt;&lt;/p&gt;&lt;div style="clear:both;"&gt;&lt;/div&gt;

&lt;div style="font-size: 90%;"&gt;Tags: RWS Technical Support, RWS Support Gateway&lt;/div&gt;
</description></item><item><title>1. Introduction to the RWS Support Gateway</title><link>https://community.rws.com/community-hub/resources/support/w/faq/5191/1-introduction-to-the-rws-support-gateway/revision/6</link><pubDate>Thu, 02 Dec 2021 14:24:50 GMT</pubDate><guid isPermaLink="false">10acfa76-f078-475b-a7ef-fc5b3e8d2934:2ecc222f-5670-43eb-b2b1-288b124da3c4</guid><dc:creator>Judith de Jong</dc:creator><comments>https://community.rws.com/community-hub/resources/support/w/faq/5191/1-introduction-to-the-rws-support-gateway#comments</comments><description>Revision 6 posted to FAQ by Judith de Jong on 12/2/2021 2:24:50 PM&lt;br /&gt;
&lt;p&gt;In this video we will show how to use the RWS Support Gateway.&lt;/p&gt;
&lt;p&gt;&lt;br /&gt;&lt;a href="https://youtu.be/UCHVOfACFao"&gt;https://youtu.be/UCHVOfACFao&lt;/a&gt;&lt;/p&gt;&lt;div style="clear:both;"&gt;&lt;/div&gt;

&lt;div style="font-size: 90%;"&gt;Tags: RWS Technical Support, RWS Support Gateway&lt;/div&gt;
</description></item><item><title>1. Introduction to the RWS Support Gateway</title><link>https://community.rws.com/community-hub/resources/support/w/faq/5191/1-introduction-to-the-rws-support-gateway/revision/5</link><pubDate>Thu, 02 Dec 2021 14:22:42 GMT</pubDate><guid isPermaLink="false">10acfa76-f078-475b-a7ef-fc5b3e8d2934:2ecc222f-5670-43eb-b2b1-288b124da3c4</guid><dc:creator>Judith de Jong</dc:creator><comments>https://community.rws.com/community-hub/resources/support/w/faq/5191/1-introduction-to-the-rws-support-gateway#comments</comments><description>Revision 5 posted to FAQ by Judith de Jong on 12/2/2021 2:22:42 PM&lt;br /&gt;
&lt;p&gt;In this video we will show how to use the RWS Support Gateway.&lt;/p&gt;
&lt;p&gt;&lt;br /&gt;&lt;a href="https://youtu.be/UCHVOfACFao"&gt;https://youtu.be/UCHVOfACFao&lt;/a&gt;&lt;/p&gt;
&lt;div style="clear:both;"&gt;&lt;/div&gt;

&lt;div style="font-size: 90%;"&gt;Tags: RWS Technical Support, RWS Support Gateway&lt;/div&gt;
</description></item><item><title>1. Introduction to the RWS Support Gateway</title><link>https://community.rws.com/community-hub/resources/support/w/faq/5191/1-introduction-to-the-rws-support-gateway/revision/4</link><pubDate>Mon, 19 Jul 2021 15:37:31 GMT</pubDate><guid isPermaLink="false">10acfa76-f078-475b-a7ef-fc5b3e8d2934:2ecc222f-5670-43eb-b2b1-288b124da3c4</guid><dc:creator>Judith de Jong</dc:creator><comments>https://community.rws.com/community-hub/resources/support/w/faq/5191/1-introduction-to-the-rws-support-gateway#comments</comments><description>Revision 4 posted to FAQ by Judith de Jong on 7/19/2021 3:37:31 PM&lt;br /&gt;
&lt;p&gt;In this video we will show how to use the RWS Support Gateway.&lt;/p&gt;
&lt;p&gt;&amp;nbsp;&lt;/p&gt;
&lt;p&gt;&lt;a href="https://youtu.be/dI0iz2blvSM"&gt;https://youtu.be/dI0iz2blvSM&lt;/a&gt;&lt;/p&gt;&lt;div style="clear:both;"&gt;&lt;/div&gt;

&lt;div style="font-size: 90%;"&gt;Tags: RWS Technical Support, RWS Support Gateway&lt;/div&gt;
</description></item><item><title>1. Introduction to the RWS Support Gateway</title><link>https://community.rws.com/community-hub/resources/support/w/faq/5191/1-introduction-to-the-rws-support-gateway/revision/3</link><pubDate>Mon, 19 Jul 2021 15:35:25 GMT</pubDate><guid isPermaLink="false">10acfa76-f078-475b-a7ef-fc5b3e8d2934:2ecc222f-5670-43eb-b2b1-288b124da3c4</guid><dc:creator>Judith de Jong</dc:creator><comments>https://community.rws.com/community-hub/resources/support/w/faq/5191/1-introduction-to-the-rws-support-gateway#comments</comments><description>Revision 3 posted to FAQ by Judith de Jong on 7/19/2021 3:35:25 PM&lt;br /&gt;
&lt;p&gt;In this video we will show how to use the RWS Support Gateway.&lt;/p&gt;
&lt;p&gt;&amp;nbsp;&lt;a href="https://youtu.be/dI0iz2blvSM" rel="noopener noreferrer" target="_blank"&gt;Introduction to the RWS Support Gateway&lt;/a&gt;&lt;/p&gt;&lt;div style="clear:both;"&gt;&lt;/div&gt;

&lt;div style="font-size: 90%;"&gt;Tags: RWS Technical Support, RWS Support Gateway&lt;/div&gt;
</description></item><item><title>1. Introduction to the RWS Support Gateway</title><link>https://community.rws.com/community-hub/resources/support/w/faq/5191/1-introduction-to-the-rws-support-gateway/revision/2</link><pubDate>Mon, 19 Jul 2021 15:32:15 GMT</pubDate><guid isPermaLink="false">10acfa76-f078-475b-a7ef-fc5b3e8d2934:2ecc222f-5670-43eb-b2b1-288b124da3c4</guid><dc:creator>Judith de Jong</dc:creator><comments>https://community.rws.com/community-hub/resources/support/w/faq/5191/1-introduction-to-the-rws-support-gateway#comments</comments><description>Revision 2 posted to FAQ by Judith de Jong on 7/19/2021 3:32:15 PM&lt;br /&gt;
&lt;p&gt;In this video we will show how to use the RWS Support Gateway.&lt;/p&gt;
&lt;p&gt;&amp;nbsp;&lt;/p&gt;
&lt;div style="clear:both;"&gt;&lt;/div&gt;

&lt;div style="font-size: 90%;"&gt;Tags: RWS Technical Support, RWS Support Gateway&lt;/div&gt;
</description></item><item><title>1. SDL Customer Gateway: How to Log In</title><link>https://community.rws.com/community-hub/resources/support/w/faq/5191/1-introduction-to-the-rws-support-gateway/revision/1</link><pubDate>Thu, 09 Jan 2020 15:21:27 GMT</pubDate><guid isPermaLink="false">10acfa76-f078-475b-a7ef-fc5b3e8d2934:2ecc222f-5670-43eb-b2b1-288b124da3c4</guid><dc:creator>Lennert Fransen</dc:creator><comments>https://community.rws.com/community-hub/resources/support/w/faq/5191/1-introduction-to-the-rws-support-gateway#comments</comments><description>Revision 1 posted to FAQ by Lennert Fransen on 1/9/2020 3:21:27 PM&lt;br /&gt;
&lt;p&gt;This tutorial shows you how to login to the SDL Customer Gateway by first accessing your SDL ID and where to access My Support, the Community, Knowledge Articles and Technical Docs.&lt;/p&gt;
&lt;p&gt;&lt;a href="https://www.youtube.com/watch?v=R7AtOj_sfsI"&gt;www.youtube.com/watch&lt;/a&gt;&lt;/p&gt;&lt;div style="clear:both;"&gt;&lt;/div&gt;
</description></item></channel></rss>