https://community.rws.com/community-hub/resources/support/w/faq/5973/5-escalating-closing-and-providing-feedback-on-an-existing-case-logged-in-the-rws-support-gatewayen-USTelligent Community 12 Non-Productionhttps://community.rws.com/community-hub/resources/support/w/faq/5973/5-escalating-closing-and-providing-feedback-on-an-existing-case-logged-in-the-rws-support-gatewayWed, 17 Sep 2025 10:53:30 GMT10acfa76-f078-475b-a7ef-fc5b3e8d2934:c60fff45-d624-48a5-b857-c2a0c3fa6c27Judith de Jonghttps://community.rws.com/community-hub/resources/support/w/faq/5973/5-escalating-closing-and-providing-feedback-on-an-existing-case-logged-in-the-rws-support-gateway#commentsCurrent Revision posted to FAQ by Judith de Jong on 9/17/2025 10:53:30 AM<br /> <p><strong>In this video we will show how to escalate, close and provide feedback on an existing case logged in the RWS Support Gateway.</strong></p> <p><strong><a href="https://community.rws.com/cfs-file/__key/communityserver-wikis-components-files/00-00-00-03-08/Recording-5.mp4">community.rws.com/.../Recording-5.mp4</a></strong></p> <div style="clear:both;"></div> <div style="font-size: 90%;">Tags: RWS Technical Support, RWS Support Gateway</div> https://community.rws.com/community-hub/resources/support/w/faq/5973/5-escalating-closing-and-providing-feedback-on-an-existing-case-logged-in-the-rws-support-gateway/revision/6Fri, 21 Feb 2025 16:43:46 GMT10acfa76-f078-475b-a7ef-fc5b3e8d2934:c60fff45-d624-48a5-b857-c2a0c3fa6c27Judith de Jonghttps://community.rws.com/community-hub/resources/support/w/faq/5973/5-escalating-closing-and-providing-feedback-on-an-existing-case-logged-in-the-rws-support-gateway#commentsRevision 6 posted to FAQ by Judith de Jong on 2/21/2025 4:43:46 PM<br /> <p><strong>In this video we will show how to escalate, close and provide feedback on an existing case logged in the RWS Support Gateway.</strong></p> <p><a href="https://community.rws.com/cfs-file/__key/communityserver-wikis-components-files/00-00-00-03-08/SN_5F00_CustomerGateway_5F00_05.mp4">community.rws.com/.../SN_5F00_CustomerGateway_5F00_05.mp4</a></p><div style="clear:both;"></div> <div style="font-size: 90%;">Tags: RWS Technical Support, RWS Support Gateway</div> https://community.rws.com/community-hub/resources/support/w/faq/5973/5-escalating-closing-and-providing-feedback-on-an-existing-case-logged-in-the-rws-support-gateway/revision/5Fri, 21 Feb 2025 16:40:07 GMT10acfa76-f078-475b-a7ef-fc5b3e8d2934:c60fff45-d624-48a5-b857-c2a0c3fa6c27Judith de Jonghttps://community.rws.com/community-hub/resources/support/w/faq/5973/5-escalating-closing-and-providing-feedback-on-an-existing-case-logged-in-the-rws-support-gateway#commentsRevision 5 posted to FAQ by Judith de Jong on 2/21/2025 4:40:07 PM<br /> <p>In this video we will show how to escalate, close and provide feedback on an existing case logged in the RWS Support Gateway.</p> <p>&nbsp;<a href="https://community.rws.com/cfs-file/__key/communityserver-wikis-components-files/00-00-00-03-08/SN_5F00_CustomerGateway_5F00_05.mp4">community.rws.com/.../SN_5F00_CustomerGateway_5F00_05.mp4</a></p><div style="clear:both;"></div> <div style="font-size: 90%;">Tags: RWS Technical Support, RWS Support Gateway</div> https://community.rws.com/community-hub/resources/support/w/faq/5973/5-escalating-closing-and-providing-feedback-on-an-existing-case-logged-in-the-rws-support-gateway/revision/4Thu, 02 Dec 2021 14:26:39 GMT10acfa76-f078-475b-a7ef-fc5b3e8d2934:c60fff45-d624-48a5-b857-c2a0c3fa6c27Judith de Jonghttps://community.rws.com/community-hub/resources/support/w/faq/5973/5-escalating-closing-and-providing-feedback-on-an-existing-case-logged-in-the-rws-support-gateway#commentsRevision 4 posted to FAQ by Judith de Jong on 12/2/2021 2:26:39 PM<br /> <p>In this video we will show how to escalate, close and provide feedback on an existing case logged in the RWS Support Gateway.</p> <p><a href="https://youtu.be/CsHSvc4G1-k">https://youtu.be/CsHSvc4G1-k</a></p> <div style="clear:both;"></div> <div style="font-size: 90%;">Tags: RWS Technical Support, RWS Support Gateway</div> https://community.rws.com/community-hub/resources/support/w/faq/5973/5-escalating-closing-and-providing-feedback-on-an-existing-case-logged-in-the-rws-support-gateway/revision/3Mon, 19 Jul 2021 16:14:22 GMT10acfa76-f078-475b-a7ef-fc5b3e8d2934:c60fff45-d624-48a5-b857-c2a0c3fa6c27Judith de Jonghttps://community.rws.com/community-hub/resources/support/w/faq/5973/5-escalating-closing-and-providing-feedback-on-an-existing-case-logged-in-the-rws-support-gateway#commentsRevision 3 posted to FAQ by Judith de Jong on 7/19/2021 4:14:22 PM<br /> <p>In this video we will show how to escalate, close and provide feedback on an existing case logged in the RWS Support Gateway.</p> <p></p> <p><a href="https://youtu.be/CP2B8kpVQOg">https://youtu.be/CP2B8kpVQOg</a></p><div style="clear:both;"></div> <div style="font-size: 90%;">Tags: RWS Technical Support, RWS Support Gateway</div> https://community.rws.com/community-hub/resources/support/w/faq/5973/5-escalating-closing-and-providing-feedback-on-an-existing-case-logged-in-the-rws-support-gateway/revision/2Mon, 19 Jul 2021 16:13:51 GMT10acfa76-f078-475b-a7ef-fc5b3e8d2934:c60fff45-d624-48a5-b857-c2a0c3fa6c27Judith de Jonghttps://community.rws.com/community-hub/resources/support/w/faq/5973/5-escalating-closing-and-providing-feedback-on-an-existing-case-logged-in-the-rws-support-gateway#commentsRevision 2 posted to FAQ by Judith de Jong on 7/19/2021 4:13:51 PM<br /> <p>In this video we will show how to escalate, close and provide feedback on an existing case logged in the RWS Support Gateway.</p> <p>&amp;bsp;</p> <p>&amp;bsp;<a href="https://youtu.be/CP2B8kpVQOg">https://youtu.be/CP2B8kpVQOg</a></p><div style="clear:both;"></div> <div style="font-size: 90%;">Tags: RWS Technical Support, RWS Support Gateway</div> https://community.rws.com/community-hub/resources/support/w/faq/5973/5-escalating-closing-and-providing-feedback-on-an-existing-case-logged-in-the-rws-support-gateway/revision/1Mon, 19 Jul 2021 15:45:53 GMT10acfa76-f078-475b-a7ef-fc5b3e8d2934:c60fff45-d624-48a5-b857-c2a0c3fa6c27Judith de Jonghttps://community.rws.com/community-hub/resources/support/w/faq/5973/5-escalating-closing-and-providing-feedback-on-an-existing-case-logged-in-the-rws-support-gateway#commentsRevision 1 posted to FAQ by Judith de Jong on 7/19/2021 3:45:53 PM<br /> <p>In this video we will show how to escalate, close and provide feedback on an existing case logged in the RWS Support Gateway.</p> <p>&amp;bsp;</p> <p><a href="https://youtu.be/CP2B8kpVQOg">https://youtu.be/CP2B8kpVQOg</a></p><div style="clear:both;"></div> <div style="font-size: 90%;">Tags: RWS Technical Support, RWS Support Gateway</div>