Hello Danielle, I understand you're experiencing some difficulties downloading the workbook. I'll promptly bring this to the attention of our team. While we work on resolving this, we'll ensure you receive the workbook through email. Please look forward to an email from our Learn team.

Warm Regards,

Caroline Bernard,

RWS Product Training Manager.

same here

Hello Chandra,

We can send you the workbooks via email or via another platform, however we would need your email address. Please send an email to learn@rws.com with your email address or RWS Account ID and we'll help you gain access to the workbooks.

Warm Regards,

Caroline Bernard

Hello M/S, 

Thank you for your reply I'm trying to work from work to the RWS site. My email is ck.digwal@gmail.com and my ID is Chandra Kiran into your site Please proceed with my application until early work is done.

Thank you/.

Regards,

Chandra Kiran

Hello Chandra,

We have checked your RWS account linked to this email address and we can't find any training course, certification exam, or training material associated with this account. Do you have another account on OOS? Thanks, Caroline

Here’s a reply you can use:

Dear Caroline,

Thank you for checking. I only have this RWS account and do not have another account on OOS. Could you please assist me in resolving this issue?

Best regards,
Chandra Kiran

Dear Caroline,

Thank you for checking. I do not have another account on OOS. Could you please advise on the next steps to resolve this?

Best regards,
Chandra Kiran

Dear Caroline,

Thank you for checking. I do not have another account on OOS. Could you please advise on the next steps to resolve this?

Best regards,
Chandra kiran 

Please solve the Problem 

Hi Chandra, you can buy Studio software and training with this account. Information about training can be found here: Product Training Plans & Support - RWS (trados.com). Kind Regards,

RWS Training Team