General Training Questions - Recent Threads

RE: Where can I find the short language assessment..?

Caroline Bernard — Wed, 17 Dec 2025 09:41:16 GMT

Hi,

The Product Training team does not manage language assessments; we focus exclusively on training related to RWS software (for example, Trados Studio training).

If your question is related to TrainAI, the best next step is to submit a ticket directly via the TrainAI Zendesk here:

https://trainai.zendesk.com/hc/en-us/requests/new

I hope this helps.

Kind Regards,

Caroline

Where can I find the short language assessment..?

Or Marin Sapir Mosseri — Tue, 16 Dec 2025 21:10:01 GMT

Hi all, I've just received an email from RWS advising me to complete a short language assessment but I couldn't really find it anywhere in my profile here.

Would love to get a hint (-:

Thanks a lot,

Or Marin

Hi :), I was able to be provided with a good beginner's material from https://university.rws.com/dashboard. Are there any tutorial materials on Multiterm such as the above ones?

Jeremy Kwag — Sun, 12 Oct 2025 04:28:22 GMT

Hi :),
I was able to be provided with a good beginner's material from
university.rws.com/dashboard.

Are there any tutorial materials on Multiterm such as the above ones?

RE: Hi :), I was able to be provided with a good beginner's material from https://university.rws.com/dashboard. Are there any tutorial materials on Multiterm such as the above ones?

Caroline Bernard — Tue, 14 Oct 2025 10:47:02 GMT

Dear Jeremy,

Great to hear that you were able to get started using our training materials! You can find more information and eLearning resources on MultiTerm here. Kind Regards,

Caroline

RE: i have completed onboarding but no tasks allotted

Caroline Bernard — Tue, 15 Apr 2025 11:54:26 GMT

Dear Lakshmi,

After investigating your query, we have concluded that your request is related to a different topic than Product Training. We believe your request pertains to TrainAI. If this is the case, please submit your support request through Zendesk using the following link: Zendesk Support Request.

Thanks,

Caroline

i have completed onboarding but no tasks allotted

Lakshmi V — Wed, 12 Mar 2025 10:30:41 GMT

i have completed all the exams but no tasks where allotted for me

RE: i have completed onboarding but no tasks allotted

Lakshmi V — Tue, 01 Apr 2025 13:51:46 GMT

i didn't complete any assignments, which was not shown in my dashboard. i have completed my onboarding questions, and i am waiting for the jobs on ai training campaign

RE: i have completed onboarding but no tasks allotted

Caroline Bernard — Tue, 01 Apr 2025 13:46:39 GMT

Dear Lakshmi,

Thank you for reaching out! Could you please clarify what you mean by "no tasks were allotted"? Are you expecting assignments after completing the certification exams, or is your request related to eLearning or certification access?

If you’re looking for more information about our training or certification programs, feel free to contact learn@rws.com, and we’d be happy to assist you.

Looking forward to your clarification so we can help!

Best regards,

Caroline

RE: Training materials and exams

Caroline Bernard — Mon, 27 Jan 2025 09:02:19 GMT

Dear Choonyeo Lee, this has been done. You have been enrolled to the Studio Level 1 certification exam on the RWS University. Good luck! Caroline

Training materials and exams

Patricia Oliveira — Tue, 05 Nov 2024 10:44:41 GMT

Hello, I'm a student and I'm trying to access the materials for training and exams for trados but the message I'm getting is this: The resource you are looking for has been removed, had its name changed, or is temporarily unavailable.

Can anyone help me with this please?

RE: Training materials and exams

Choonyeo Lee — Sat, 25 Jan 2025 04:46:29 GMT

Hi Caroline,

I am experiencing the same issue as well. Could you please help me on the next steps to proceed? I would greatly appreciate your assistance.

I am looking forward to your reply.

Thank you in advance.

RE: Unable to access Trados Studio 2022 Levels 1-3 e-learning videos and workbooks. No reply from producttraining@sdl.com.

Caroline Bernard — Tue, 10 Dec 2024 08:11:49 GMT

Dear Olivier,

we are sorry you are unable to access the Trados Studio training material. Our team (Learn@rws.com) will contact you by email on your yahoo account to give you access to your material.

Kind Regards, Caroline

Unable to access Trados Studio 2022 Levels 1-3 e-learning videos and workbooks. No reply from producttraining@sdl.com.

Olivier Steele — Mon, 09 Dec 2024 11:36:18 GMT

Dear RWS Training and Certification Team, After purchasing the Trados Studio 2022 Levels 1-3 bundle, I am unable to access both the e-learning videos and the workbooks (links are not working). Despite contacting produttraining@sdl.com about this on 08/11/2024, I have yet to receive a reply. Could you also please provide me with the exact link to download the 2022 version of Studio for this training. Many thanks

What am I supposed to do

Thaddaus Majied — Wed, 13 Nov 2024 20:06:58 GMT

I just joined today Im usually a quick learner, guess today isn't my day. I totally understand that me being new to this . I don't expect to be a genius. Dang this is kinda difficult.

RE: What am I supposed to do

Heather Webster — Mon, 02 Dec 2024 14:23:47 GMT

I wish I could help but I am in exactly the same position, this is ninja level confusing

RE: Training materials and exams

Caroline Bernard — Thu, 07 Nov 2024 07:38:50 GMT

Dear Patricia,

we are sorry you are experiencing issues accessing your training materials and exams. While our teams are working at resolving this issue, we will provide you access to Trados training materials and exams via another platform, the RWS University.

Please expect an enrollment email shortly.

Kind Regards,

Caroline

RE: Impossible to acess to the Certifications or to tutorials or sample files

Caroline Bernard — Fri, 18 Oct 2024 12:50:54 GMT

Dear Marianne,

I'm sorry to hear that you are experiencing issues with the Certification exams. Would it be possible to send the list of the students who need access, including the levels they need access to, to Learn@rws.com? Once we have this list, we will make the exams available to them.

Kind Regards,

Caroline

Product Training Manager

Impossible to acess to the Certifications or to tutorials or sample files

Marianne Starlander — Wed, 16 Oct 2024 10:18:34 GMT

Dear RWS Trados team,

All my students have now inscribed to the certifications through the link given on the RWS site.

It is now correctly written "start exam" when they acess. Unfortunately they can neither acess to the tutorials, sample files. WHtn you click on them you receave:

and I tried to click myself on the "Start exam" icon, and received the following message.

I receive the same message if I try another level.

I know this problem has been discussed in the community, but it seemed to be unsolved sofar.

My students are supposed to pass their Certification Level 1 before the 11th November

What shall I do to enable my students to access correctly in time?

Best

Marianne Starlander

Problems Accessing the Workbook for Trados Studio 2022 - Level 1 Exam

Danielle Kiffer — Mon, 05 Aug 2024 20:23:05 GMT

I am just starting and want to study before taking the Trados Studio 2022 - Level 1 exam. However, when I try to access the workbook, the following message appears: "The resource you are looking for has been removed, had its name changed, or is temporarily unavailable." Is this a recurring problem? Is there another place where I can access the workbook?

RE: Problems Accessing the Workbook for Trados Studio 2022 - Level 1 Exam

Caroline Bernard — Mon, 30 Sep 2024 06:53:15 GMT

Hi Chandra, you can buy Studio software and training with this account. Information about training can be found here: Product Training Plans & Support - RWS (trados.com). Kind Regards,

RWS Training Team

RE: work from home job

Caroline Bernard — Mon, 30 Sep 2024 06:51:41 GMT

Dear Chandra,

Please find information about our eLearnings and Trados Studio certifications on our website: Product Training Plans & Support - RWS (trados.com)

Kind Regards,

RWS Training Team

work from home job

Chandra Kiran — Wed, 25 Sep 2024 08:44:41 GMT

how can learn online training and work with RWS.

how can connecct with my RM.

RE: Problems Accessing the Workbook for Trados Studio 2022 - Level 1 Exam

Chandra Kiran — Thu, 26 Sep 2024 08:39:28 GMT

Please solve the Problem

RE: Problems Accessing the Workbook for Trados Studio 2022 - Level 1 Exam

Chandra Kiran — Thu, 26 Sep 2024 08:38:31 GMT

Dear Caroline,

Thank you for checking. I do not have another account on OOS. Could you please advise on the next steps to resolve this?

Best regards,
Chandra kiran

RE: Problems Accessing the Workbook for Trados Studio 2022 - Level 1 Exam

Chandra Kiran — Thu, 26 Sep 2024 08:36:37 GMT

Dear Caroline,

Thank you for checking. I do not have another account on OOS. Could you please advise on the next steps to resolve this?

Best regards,
Chandra Kiran