Unable to Start Trados Studio 2022 Certification 1-3 Level Exam – Internal Server Error (500)

Question

Hi, 
 I've tried several times starting the exams for Certification Trados Studio 1-3 Level, but cannot due to Internal Server Error (500). How could I solve this problem? Please, I need help urgently. 
 Thank you in advance!

Caroline Bernard · Answer

Dear Maria, 
 We&rsquo;re sorry to hear that you&rsquo;re experiencing issues with your account on the OOS platform, and we truly appreciate your patience as we work to resolve this for you. 
 In the meantime, we&rsquo;d like to support you by enrolling you in an alternative platform, RWS University, so you can continue accessing the exams you need without delay. 
 To proceed, we kindly ask for the email address associated with your OOS account. Could you please reach out to us at Learn@rws.com with this information? This will allow us to verify your account and ensure everything is set up for you. 
 Thank you for bringing this to our attention, and we&rsquo;re here to assist every step of the way. 
 Kind regards, 
 Caroline

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Unable to Start Trados Studio 2022 Certification 1-3 Level Exam – Internal Server Error (500)