https://community.rws.com/community-hub/resources/training/Have questions about RWS Training and Certification? Learn more here or ask your question in one of the forums.en-USTelligent Community 12 Non-Productionhttps://community.rws.com/community-hub/resources/training/f/rws-certification/60369/error-401---unauthorized-error/191432Fri, 20 Feb 2026 10:38:00 GMT10acfa76-f078-475b-a7ef-fc5b3e8d2934:301c6855-9abd-42b5-a70c-453b02fb0163Caroline BernardHi Nadia, Thank you for your message, and I’m sorry to hear about the difficulties you’re experiencing. The error message you mentioned ( “Error 401 – Unauthorized” and the “Welcome to Workzone” email) does not appear to come from any of our training platforms, so it’s a bit unclear which system is blocking your access. If your issue is related to access to training (for example, an eLearning platform or training portal), please contact our training team at Learn@rws.com and include the following information: Which training platform or course you are trying to access The URL you are using, if possible One or more screenshots showing where you get the error message This will help us quickly understand what’s happening and guide you to the right solution. If this is not related to training , then this post may have been created in the wrong community area. In that case, you might want to try posting your question in a product‑related community (for example, for the specific RWS product or system you’re using), where the appropriate support or product experts can assist you. Kind regards, Carolinehttps://community.rws.com/community-hub/resources/training/f/rws-certification/60369/error-401---unauthorized-errorTue, 17 Feb 2026 00:41:00 GMT10acfa76-f078-475b-a7ef-fc5b3e8d2934:57d84b0d-44ee-4949-879b-dc77b2e6cbeaNadia ArnesenHello, I need someone to help me. I keep getting this: Error 401 - Unauthorized Sorry, your request could not be processed. I can't login, support is not getting back to me, been a month now I never got a Welcome to workzone mail, but I keep getting mails that I need to complete my workzone, but I can't login!https://community.rws.com/community-hub/resources/training/f/general-training-questions/59950/where-can-i-find-the-short-language-assessment/190139Wed, 17 Dec 2025 09:41:00 GMT10acfa76-f078-475b-a7ef-fc5b3e8d2934:5e7fcece-a340-42b8-bb7d-80fe73b3f127Caroline BernardHi, The Product Training team does not manage language assessments; we focus exclusively on training related to RWS software (for example, Trados Studio training). If your question is related to TrainAI, the best next step is to submit a ticket directly via the TrainAI Zendesk here: https://trainai.zendesk.com/hc/en-us/requests/new I hope this helps. Kind Regards, Carolinehttps://community.rws.com/community-hub/resources/training/f/general-training-questions/59950/where-can-i-find-the-short-language-assessmentTue, 16 Dec 2025 21:10:00 GMT10acfa76-f078-475b-a7ef-fc5b3e8d2934:ebafaed0-5e9b-4fe8-9de2-7436de0197e7Or Marin Sapir MosseriHi all, I've just received an email from RWS advising me to complete a short language assessment but I couldn't really find it anywhere in my profile here. Would love to get a hint (-: Thanks a lot, Or MarinAssessmenthttps://community.rws.com/community-hub/resources/training/w/faq/6993/trados-studio-certificationsThu, 30 Oct 2025 08:40:00 GMT10acfa76-f078-475b-a7ef-fc5b3e8d2934:b143f6ed-c0c7-494c-b552-450e43a1c6e7Caroline BernardThe Trados ™ Certification program enables individual translators and project managers to validate their knowledge and expertise in the use of Trados products. Achieving Trados Certification demonstrates that you are fully prepared to work with the world’s leading translation technology. ❓ What are the certification levels available for Trados Studio? ➡ There are three levels for Trados Studio 2024 : Level 1 , Level 2 and Level 3 Each level includes: A workbook/manual Sample files Online exams (with 3 attempts per level) For existing Studio 2022 Certified users , a Trados Studio 2024 New Features exam is available free of charge with the upgrade to Studio 2024. Passing this exam upgrades their Studio 2022 certificate to the equivalent Studio 2024 certification level, demonstrating up-to-date knowledge of the latest features and enhancements. ❓ How much do the certifications cost? ➡ This depends on the level: Level 1 : Often available for free with purchase of Trados Studio or via academic/student programs. Levels 2 and 3 : Must be purchased separately . Each certification costs €49 individually. A certification bundle for Levels 1, 2 and 3 is available for 99€. Certification exams can be purchased via https://www.trados.com/training/certification/ . ❓ Is a Trados Studio license required to take the certification? ➡ No , a full license is not required . For perpetual licenses (Corporate, LSPs, Public Services), a free 1-month trial license can be used to complete the training and certification. Freelancers can try Trados Studio Freelance risk-free for 14 days with a flexible subscription plan . After the trial , they can either cancel or proceed with the purchase, upon which the Studio Level 1 eLearning and Certification will be made available for free. ❓ How do users access the certification materials and exams? ➡ After purchase or registration, users receive: Access via the RWS University learning portal An invitation email with login instructions (check your spam folder for emails from learn@rws.com ) Once registered, training materials and certification will appear in your Dashboard. ❓ How long does it take to complete each level? ➡ Each exam has a time limit: Level 1: 40 questions – 40 minutes. Level 2: 45 questions – 45 minutes. Level 3: 50 questions – 50 minutes. ❓ When is the certification issued after completing the exam? ➡ Attendees are advised immediately on completion of the exam whether they have passed or need to retake it. On successful completion, they can download a Trados Studio Certified User badge and a PDF certificate. ❓ Are there discounts for students or certified users? ➡ Student discounts are available via the Academic Partner Program . Existing Studio 2022 Certified users can take the Trados Studio 2024 New Features exam for free with a licence upgrade, which upgrades their certification level accordingly. ❓ Which languages are available for taking the exam? ➡ Certification exams for all levels (Levels 1, 2 and 3) are currently available in English , French and German. Trados Studio 2024 Level 1 is also available in Japanese . Stay tuned for an update on additional levels for this language. Trados Studio 2024 New Features is available in English only.CertificationTrados Studiohttps://community.rws.com/community-hub/resources/training/w/faq/5937/xppFri, 24 Oct 2025 13:08:00 GMT10acfa76-f078-475b-a7ef-fc5b3e8d2934:f814b959-496a-482c-822a-f5619613073dCaroline BernardQ - Where can I find more information about XPP training? A - https://www.rws.com/support/training/?take=9&primaryProductService=XPPXPPTraininghttps://community.rws.com/community-hub/resources/training/w/faq/1939/tridion-docsFri, 24 Oct 2025 13:06:00 GMT10acfa76-f078-475b-a7ef-fc5b3e8d2934:1d778e9b-1aa4-4a7c-a199-863b4217e2eaCaroline BernardQ - Where can I find more information about the Tridion Docs courses? A - https://www.rws.com/support/training/?take=9&primaryProductService=TridionDocs -> Filter on SDL Tridion DocsTridion DocsTraininghttps://community.rws.com/community-hub/resources/training/w/faq/1938/tridion-sitesFri, 24 Oct 2025 13:06:00 GMT10acfa76-f078-475b-a7ef-fc5b3e8d2934:bdd2a929-ba32-479c-9dce-e37b7cb7ed46Caroline BernardQ - Where can I find more information about the Tridion Sites Training program? A - https://www.rws.com/support/training/?take=9&primaryProductService=TridionSites -> Filter on Tridion Sites Q - What is the maximum amount of participants allowed on RWS Training courses? A - Depends on the course but generally 8 is the maximum amount.WebTridion SitesTraininghttps://community.rws.com/community-hub/resources/training/w/faqFri, 24 Oct 2025 13:05:00 GMT10acfa76-f078-475b-a7ef-fc5b3e8d2934:05301687-3af4-4f3f-a2ed-60b4fe232cf9Caroline BernardQ - Where can I find an overview of all of our Training courses? A - Trados: https://www.trados.com/training/ Tridion/Contenta: https://www.rws.com/support/training/ Q - What type of training does RWS provide? A - We provide Training through eLearning, onsite and remote. It depends on the specific course. Please consult our webpage for more information. Q - Does RWS have a Certification program? A - Yes, please find more information here: https://www.trados.com/training/certification/ Q - Do you have additional documentation available beside the Training materials? A - Yes, please access the technical documentation here: https://docs.rws.com/ Q - Can RWS provide training at our own location? A - Yes we provide Onsite Training and can go to your location. Travel and expenses will be charged alongside the Training fee. Q - What is the maximum amount of particpants allowed on RWS Training courses? A - Depends on the course but generally 8 is the maximum amount.MultiTermWebKnowledge CenterXPPCertificationTrainingContentaTradoseducationWorldServerhttps://community.rws.com/community-hub/resources/training/w/faq/2245/trados-studio-multiterm-passoloFri, 24 Oct 2025 13:01:00 GMT10acfa76-f078-475b-a7ef-fc5b3e8d2934:a863c350-e08e-4307-836b-b79a1eb91b87Caroline BernardQ - Where can I find more information about Trados / Multiterm / Passolo courses? A - https://www.trados.com/training/ Q - Do you provide eLearning for Trados Studio A - Yes we have Level 1 and Level 2 courses available which can be booked here: https://www.trados.com/training/elearning/MultiTermPassoloTrainingTradoseducationeLearninghttps://community.rws.com/community-hub/resources/training/b/blog/posts/discover-free-learning-custom-reporting-mini-learningFri, 17 Oct 2025 10:29:00 GMT10acfa76-f078-475b-a7ef-fc5b3e8d2934:677201d3-949a-4950-af06-64326ba3d278Caroline BernardExciting news for Trados users and learning enthusiasts! A new free mini-learning is now live on RWS University : “Custom Reporting” for Accelerate and Enterprise . In just 1 hour , this interactive course introduces the Custom Reporting module and guides you through creating and sharing insightful reports. With video walkthroughs and practical examples, you’ll gain skills to make project data work for you. In this course, you’ll explore: How Custom Reporting helps visualize and tailor project data. User roles and permissions for managing access to reports. Building, customizing, and sharing reports and dashboards. Step-by-step creation of three example reports: Project & Volume, Vendor Cost, and Workload Reports. Enhancing reports with filters, calculated fields, visual interactions, and formatting. Who will benefit: Project Managers, Administrators, or anyone working with reports who wants to gain practical skills in Custom Reporting. Get started today: Access the free mini-learning on RWS University Not signed up yet? It’s free! Create an account , browse the catalog, and explore the full range of mini-learnings and resources waiting for you.e-LearningCustom ReportingTrados EnterpriseNewCourseReleaseTrainingeLearningTrados Acceleratehttps://community.rws.com/community-hub/resources/training/f/general-training-questions/59274/hi-i-was-able-to-be-provided-with-a-good-beginner-s-material-from-https-university-rws-com-dashboard-are-there-any-tutorial-materials-on-multiterm-such-as-the-above-ones/188209Tue, 14 Oct 2025 10:47:00 GMT10acfa76-f078-475b-a7ef-fc5b3e8d2934:921913cb-872f-41fe-ad1f-451c515780acCaroline BernardDear Jeremy, Great to hear that you were able to get started using our training materials! You can find more information and eLearning resources on MultiTerm here . Kind Regards, Carolinehttps://community.rws.com/community-hub/resources/training/f/general-training-questions/59274/hi-i-was-able-to-be-provided-with-a-good-beginner-s-material-from-https-university-rws-com-dashboard-are-there-any-tutorial-materials-on-multiterm-such-as-the-above-onesSun, 12 Oct 2025 04:28:00 GMT10acfa76-f078-475b-a7ef-fc5b3e8d2934:307c8337-7853-4a91-81b3-52d0de12ec24Jeremy KwagHi :), I was able to be provided with a good beginner's material from university.rws.com/dashboard. Are there any tutorial materials on Multiterm such as the above ones?https://community.rws.com/community-hub/resources/training/f/rws-certification/59014/trados-studio-2024---certifications-foracademic-licences/187390Tue, 16 Sep 2025 14:05:00 GMT10acfa76-f078-475b-a7ef-fc5b3e8d2934:a33a382f-e4b2-4c3b-8f9f-b487dfd20a2bCaroline BernardDear Marianne, End of August, an email invitation has been sent to you to ask you to join the RWS University, where you will be able to find all your Trados 2024 certification exams. If your students have requested a Student certification bundle via their RWS account, they will have received an invitation too. If you cannot find this email invitation or have difficulties logging in to the RWS University, please contact the training team at learn@rws.com or the education team, responsible for the Academic program, at education@rws.com . Kind Regards, Caroline Bernard RWS Product Training Managerhttps://community.rws.com/community-hub/resources/training/f/rws-certification/59014/trados-studio-2024---certifications-foracademic-licencesMon, 15 Sep 2025 14:45:00 GMT10acfa76-f078-475b-a7ef-fc5b3e8d2934:69a4351b-b273-4d6b-a8eb-d1197b96d561Marianne StarlanderDear RWS education team, Passing the level 1 of the Trados Certification is part of my CAT tool classes. I can only access the 2022 series in my Education space under RWS ID, although I have filled the 2024 form several times during the summer. Any explanation? How can I make sure that my students and myself can access the 2024 series. Best Marianne2024 Trados Certificationhttps://community.rws.com/community-hub/resources/training/f/rws-certification/58141/certification-issue---trados-studio-2022-level-1/184790Mon, 30 Jun 2025 08:21:00 GMT10acfa76-f078-475b-a7ef-fc5b3e8d2934:8a72756e-0c2d-4154-a82d-8532b5072cebCaroline BernardHello, Yes indeed, once your certification will be transferred to OOS, you will gain access to the URL to post on ProZ. Please note that the field on ProZ is not mandatory to create an account. Kind Regards, Carolinehttps://community.rws.com/community-hub/resources/training/f/rws-certification/58141/certification-issue---trados-studio-2022-level-1/184555Tue, 24 Jun 2025 14:24:00 GMT10acfa76-f078-475b-a7ef-fc5b3e8d2934:95a2589b-e741-47fd-8acf-441a1c531612Choonyeo LeeThank you for your response. Regarding the URL, it was requested when I tried to add the certification to my profile on ProZ.com. The instruction reads: URL should be like www.rws.com/.../999999 or oos.sdl.com/.../index.asp I was wondering if this is related to what you mentioned earlier - that the results will be transferred to my RWS account within a few weeks. I look forward to your reply. Thank you.https://community.rws.com/community-hub/resources/training/f/rws-certification/58141/certification-issue---trados-studio-2022-level-1/184525Tue, 24 Jun 2025 08:14:00 GMT10acfa76-f078-475b-a7ef-fc5b3e8d2934:e23f905a-4aa5-4fc5-a14e-9732b8baed54Caroline BernardCongratulations on successfully passing your Trados Studio Level 1 exam! You can now download your badge and certificate from the RWS Uni portal. Your results will be transferred to your RWS account within a few weeks. Please note that even if the exam button remains active, it will not allow you to retake the exam on your RWS account. Could you kindly clarify what you mean by the URL for the 2022 Level 1 certification and how it relates to the URL for the 2024 version? Thank you!https://community.rws.com/community-hub/resources/training/f/rws-certification/58141/certification-issue---trados-studio-2022-level-1Fri, 20 Jun 2025 11:43:00 GMT10acfa76-f078-475b-a7ef-fc5b3e8d2934:9026c5f4-190d-468e-93f2-989f85016a49Choonyeo LeeHi, I have just passed the Trados Studio 2022 Level 1 exam on the RWS University portal. However, when I log in to my RWS account and navigate to Support & Education > Education , the "Start Exam" button next to Trados Studio 2022 is still active, as if the exam hasn't been completed. Also, could you please let me know where I can find the URL for the 2022 Level 1 certification? I was only be able to locate the 2024 version. Looking forward to your kind reply.urlCertificationtrados studio 2022