Hi, We are using the basic "SDL Trados Studio Automation Kit (STraSAK)" with our SDL Trados Studio 2017 (CU18) and it looks that everything is working without any problem. But after what I have installed the "SDL Machine Translation Cloud" plugin ( https://appstore.sdl.com/language/app/sdl-machine-translation-cloud/941/ ) the automation scripts is showing the errors and the analyse step is skipped. When I uninstall this plugin, everything is working again. I already found that something similar happened with the DeepL plugin ( https://community.sdl.com/developers-more/developers/language-developers/f/sdk_qa/28966/deepl-plugin-crash-when-running-automatic-tasks-programatically ) and there was a error inside the plugin. Could you please advice, how to fix this issue? Best regards, Jakub

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SDL Machine Translation Cloud - analyse step crash

Hi,

We are using the basic "SDL Trados Studio Automation Kit (STraSAK)" with our SDL Trados Studio 2017 (CU18) and it looks that everything is working without any problem. But after what I have installed the "SDL Machine Translation Cloud" plugin (https://appstore.sdl.com/language/app/sdl-machine-translation-cloud/941/) the automation scripts is showing the errors and the analyse step is skipped.

Error log in Trados Studio showing multiple error messages in red text, indicating issues with SDL Machine Translation Cloud plugin and skipped analysis step.

When I uninstall this plugin, everything is working again. I already found that something similar happened with the DeepL plugin (https://community.sdl.com/developers-more/developers/language-developers/f/sdk_qa/28966/deepl-plugin-crash-when-running-automatic-tasks-programatically) and there was a error inside the plugin.

Could you please advice, how to fix this issue?

Best regards,

Jakub

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[edited by: Trados AI at 10:37 AM (GMT 0) on 4 Mar 2024]

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