Unexpected exception when configuring file multiFileConverter for task 'Apply PerfectMatch'

Hi,

I sometimes meet "Unexpected exception when configuring file multiFileConverter for task 'Apply PerfectMatch'" on Trados 2021 SR1(16.1.8.4404) during Automatic task "PerfectMatch".

How can we fix this issue? This problem occurs from 2021 on my environment.

Here is the log

<SDLErrorDetails time="2021/10/04 9:44:43">
<ErrorMessage>Unexpected exception when configuring file multiFileConverter for task 'Apply PerfectMatch': Failed to create an instance of translation provider 'sdltm.file:///C:/Trados/XXX.sdltm'..</ErrorMessage>
<Exception>
<Type>Sdl.ProjectApi.ProjectApiException, Sdl.ProjectApi, Version=16.0.0.0, Culture=neutral, PublicKeyToken=c28cdb26c445c888</Type>
<HelpLink />
<Source>Sdl.ProjectApi.Implementation</Source>
<HResult>-2146233088</HResult>
<StackTrace><![CDATA[ at Sdl.ProjectApi.Implementation.TaskExecution.ContentProcessingTaskImplementation.TaskFileExecuter.ConfigureConverter(IMultiFileConverter multiFileConverter, Language targetLanguage)
at Sdl.ProjectApi.Implementation.TaskExecution.ContentProcessingTaskImplementation.TaskFileExecuter.CreateMultiFileConverter(IProjectFile tf, String filePath)
at Sdl.ProjectApi.Implementation.TaskExecution.ContentProcessingTaskImplementation.TaskFileExecuter.Parse(String targetFilePath)]]></StackTrace>
<InnerException>
<Type>Sdl.ProjectAutomation.Core.ProjectAutomationException, Sdl.ProjectAutomation.Core, Version=16.0.0.0, Culture=neutral, PublicKeyToken=c28cdb26c445c888</Type>
<HelpLink />
<Source>Sdl.ProjectAutomation.FileBased</Source>
<HResult>-2146233088</HResult>
<StackTrace><![CDATA[ at Sdl.ProjectAutomation.FileBased.Internal.AutomationServerEvents.HandleTranslationProviderException(ITranslationProviderItem translationProviderItem, Exception exception)
at Sdl.ProjectApi.Helpers.ProjectCascadeFactory.GetTranslationProviderLanguageDirection(ITranslationProviderItem translationProviderItem, LanguagePair languageDirection, Boolean performUpdate, Boolean refreshCache)
at Sdl.ProjectApi.Helpers.ProjectCascadeFactory.CreateProjectCascadeEntries(IList`1 projectCascadeEntryDataList, LanguagePair languagePair, Boolean readOnly, Boolean refreshCache)
at Sdl.ProjectApi.Helpers.ProjectCascadeFactory.CreateCascade(ProjectCascadeSettings projectCascadeSettings, Boolean refreshCache)
at Sdl.ProjectApi.Helpers.LanguageDirectionHelper.CreateCascade(ILanguageDirection languageDirection, ProjectCascadeEntryDataFilterFunction filter, IComparer`1 sort, Boolean readOnly, Boolean refreshCache)
at Sdl.ProjectApi.Helpers.LanguageObjectsCache.GetLanguageResources(ILanguageDirection languageDirection)
at Sdl.ProjectApi.Helpers.LanguageObjectsCache.<>c__DisplayClass4_0.<GetLanguageResources>b__0(String _)
at System.Collections.Concurrent.ConcurrentDictionary`2.GetOrAdd(TKey key, Func`2 valueFactory)
at Sdl.ProjectApi.Helpers.LanguageObjectsCache.GetLanguageResources(IProject project, Language language)
at Sdl.ProjectApi.Helpers.LanguageObjectsCache.GetLanguageResources(ITranslatableFile file)
at Sdl.ProjectApi.AutomaticTasks.AbstractContentProcessorTaskImplementation.AddSegmentorToConverter(IExecutingTaskFile executingTaskFile, IBilingualProcessorContainer multiFileConverter)
at Sdl.ProjectApi.AutomaticTasks.PerfectMatch.PerfectMatchTask.ConfigureConverter(IExecutingTaskFile executingTaskFile, IMultiFileConverter multiFileConverter)
at Sdl.ProjectApi.Implementation.TaskExecution.ContentProcessingTaskImplementation.TaskFileExecuter.ConfigureConverter(IMultiFileConverter multiFileConverter, Language targetLanguage)]]></StackTrace>
<InnerException>
<Type>System.NullReferenceException, mscorlib, Version=4.0.0.0, Culture=neutral, PublicKeyToken=b77a5c561934e089</Type>
<HelpLink />
<Source>Sdl.Core.PluginFramework</Source>
<HResult>-2147467261</HResult>
<StackTrace><![CDATA[ at Sdl.Core.PluginFramework.ObjectRegistry`2.CreateObjects()
at Sdl.LanguagePlatform.TranslationMemoryApi.TranslationProviderManager.GetTranslationProviderFactories()
at Sdl.LanguagePlatform.TranslationMemoryApi.TranslationProviderManager.CreateTranslationProvider(Uri translationProviderUri, String translationProviderState, ITranslationProviderCredentialStore credentialStore)
at Sdl.ProjectApi.TranslationProviderCache.CreateTranslationProvider(Uri translationProviderUri, String translationProviderState, ITranslationProviderCredentialStore credentialStore)
at Sdl.ProjectApi.TranslationProviderCache.GetTranslationProvider(Uri translationProviderUri, String translationProviderState, ITranslationProviderCredentialStore credentialStore, Boolean performUpdate, Boolean refreshCache)
at Sdl.ProjectApi.Helpers.ProjectCascadeFactory.GetTranslationProviderLanguageDirection(ITranslationProviderItem translationProviderItem, LanguagePair languageDirection, Boolean performUpdate, Boolean refreshCache)]]></StackTrace>
</InnerException>
</InnerException>
</Exception>
<Environment>
<ProductName>SDL Trados Studio</ProductName>
<ProductVersion>Studio16</ProductVersion>
<EntryAssemblyFileVersion>16.1.8.4404</EntryAssemblyFileVersion>
<OperatingSystem>Microsoft Windows 10 Enterprise</OperatingSystem>
<ServicePack>NULL</ServicePack>
<OperatingSystemLanguage>1033</OperatingSystemLanguage>
<CodePage>932</CodePage>
<LoggedOnUser>ROW\jpnmai</LoggedOnUser>
<DotNetFrameWork>4.0.30319.42000</DotNetFrameWork>
<ComputerName>XXXX</ComputerName>
<ConnectedToNetwork>True</ConnectedToNetwork>
<PhysicalMemory>33270148 MB</PhysicalMemory>
</Environment>
</SDLErrorDetails>

Thanks,

Masayuki

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