The SDL Community was launched in 2015 to provide a common place for all SDL customers to gather. We pride ourselves on offering our members an opportunity to connect with their peers across the globe – from Seattle to Singapore and Munich to Mumbai, and all points in between. Our community members learn, meet and share thoughts and experiences across all our products. You will find discussions on tips and tricks…
I get this question a lot, and understandably so. So here are the 3 good reasons why you should join the SDL Community.
Get the most value out of your investment with SDLIt is a known fact in the IT industry that a user only knows maybe 10% of the potential of his/her product. During our community operation we frequently stumble over a situation that a user receives knowledge from a community member - be it an external…
Dear all,
Saturday 9 Jan we have migrated from 8.0 to 8.5.10 version of Telligent. If you are interested in the capabilities of this platform, then here you can find the full documentation.
We are still finding small issues and we are solving them one by one. You will find those posts in the Community Upgrade Feedback Section
If you find anything yourself, then please post a forum post in the Community Upgrade Feedback…
We are facing some technical issue on Blog posts. Users posts were not publishing they are stored as draft.
We are working to resolve the issue.
We had a severe crash today. Apologies for the inconvenience.
Rest assured that we will review, learn and harden this.
Dear all,
We have changed the sort order of the replies to a forum question. This is done by demand of our community users.
Now you see the latest answers first.
Especially with long threads this saves a lot of clicking
Hello all,
Just a quick update. We are implementing SPAM hardening practices. Both at the front door as well as in our backyard. Since this a balancing act between good and bad, it may happen that your post gets routed into a moderation queue.
SPAMmers are a business. They are humans waiting for 'an order' to target a certain platform. They register and drop their dirty messages into our plate and get paid. It is a business…
This is a question I get frequently asked and it is a very valid question. I'm a radical. [:D]. If I am not offering something of value to you and you are a happy camper on LinkedIn, then I can only blame myself for EITHER not offering you something better OR not explaining it properly. So here is the gist of why the SDL Community is the right deal for you. At least to also join. Don't ditch your LinkedIn Account for…
Yesterday I saw a video of a British comedian, Michael McEntyre about parenting with the title "You have NO IDEA!". As it so happens I held a week long series of events this week nicely called SDL Community Open. I felt a striking similarity with this rant about parenting and those that embark on a journey to grow a community.
A community is a group of people...I have been doing this now for…
Dear all,
This is a heads up for those who are following the development of our community platform. As you all know, a community platform is not a website. You evolve as you fulfill needs of their participants. Here are the things we plan to do in the fall of 2015 and they are quite substantial. Comments, as usual, are always welcome.
My career can best be described as a U turn. I started literally behind the drawing board as a mechanical engineer. Thru designing and building factories, I wound up in operating them. Thru these logistics I landed at a software company building ERP and ultimately at SDL. The biggest lessons I learned across my career is to focus on value for your customer. There are quite some similarities between producing a car and…
Some time ago I posted my first blog “The inevitable pain of growing a community” and boy, that did not go unnoticed. I was quite surprised by it. I’ve got comments from all over the place and the general message was one of ‘honestly coming out’ and tell the story as it is. So, the obvious sequel to this story is of course. Why do this? Why do you go thru this ‘inevitable pain” ? Well, to have the “inevitable joy…
So, here is the thing. I was triggered by a CMS Wire article Why companies fail at building a community. As we at SDL are biting that very bullet and it ain't the soft lead type but almost as hard as diamond. So, I have a great boss. We discussed this topic. We felt is was great but there was a vital ingredient missing. So, she asked me: "Where is your content boy!"
If you want to start…
As a 'community guide', we always try to unlock everybody's contribution equally but the simple matter of the fact is that 90-95% are called "lurkers" or "comfort chair consumers". Here is a little new movement that explains that a large portion of our audience is not that extravert as you may think. So, while our leading contributors get all the attention and by doing so unwillingly discourage the introverts, here is…
After a number of SDL driven events called "Innovate" in London, Amsterdam and San Francisco. We now see the first community driven SDL Web (Tridion + adjacent) in India. Probably August so that is before the 2nd year community driven Tridion Dev Summit in Sept in Amsterdam.
So, Innovate San Francisco has passed. Great turnup and great energy. I get to talk to a lot of people. Also gained new insights. So, there was this little sentence in my head that kept coming back at me: "My boss won't let me share my stuff" followed by something similar as "I think". Because, when we really asked this boss if s/he could share their stuff it seemed OK.
Perhaps the unbridled sharing…
I'm an aviation enthusiast. Any aviation enthusiast will marvel at the launches from an aircraft carrier. And of course, any aviation buff will agree that the Tomcat (Star of "The Final Countdown" and "Topgun") has reached the myth state of the Ford Mustang car.
So, this is the picture I have in mind when I think about the community and you in it. The community is first and foremost a group…
The first test of the programming language COBOL (COmmon Business Oriented Language); 1959 YearTesting was conducted under the direction of Grace Hopper, who actually designed this language
A recent McKinsey report gives an uncanny insight of how the world has moved on and how a "change platform' can help to improve your customer journey experience. Change is a continuous process and the willingness and ability to learn and adapt will ultimately prove to be vital.
Hi All,
We're having some weird troubles with Notifications. Hold on while we investigate
First act of improvement. The group access is now without approval. You have to be a registered user, but joining is automatic. This helps us in our conversation.
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