Maximum number of CALs reached

Question

Hi, 
 We are constantly experiencing an issue with an automated process that we are developing while connecting to GroupShare. The error is: 
 
 The error above is from GroupShare when opening a project, but we experience the same error in the application that's performing the automated process. We have X number of trados studio network license and we have one GroupShare Project API license. I'm pretty sure that our network license is not all used, so I'm wondering why we are having the issue above. What kind of license should we have for the automated process/application so that this does not happen? 
 Best, 
 Ed

Romina Ilies · Answer

Edward Carandang 
 From the message you receive it looks like the maximum Project Server CALs are reached. 
 To identify if that is correct, please check: 
 
 How many Project Server CALs do you have on the license 
 How many Project Server CALs are in use in the moment when the message occurs (can be checked in System Configuration > Licensing > Project Server) 
 Do you have a custom solution for accessing API or do you use GS Kit? Make sure that the Bearer Token is reused for subsequent request. 
 Is Trados GroupShare UI used at the same time with the automated solution?

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Maximum number of CALs reached

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