Error when accessing web service with ISHRemote

Question

I am trying to start a Content Manager web service session with a command like this: 
 $ishSession = New-IshSession -WsBaseUrl ourserver.sdlproducts.com/ISHWS -PSCredential myemail@example.com 
 This command fails with the following error: 
 New-IshSession : The communication object, System.ServiceModel.Channels.ServiceChannel, cannot be used for communication because it is in the Faulted state. At line:1 char:15 + ... shSession = New-IshSession -WsBaseUrl intraloxdevcm02.sdlprod ... + ~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~ + CategoryInfo : NotSpecified: (:) [New-IshSession], CommunicationObjectFaultedException + FullyQualifiedErrorId : NewIshSession,Trisoft.ISHRemote.Cmdlets.Session.NewIshSession 
 
 Any ideas how I could fix this? 
 Thanks, 
 Mark

Dave De Meyer · Accepted Answer

Hi Mark, 
 The error comes from the WIndows Communication Foundation, so the SOAP communication layer between the client (ISHRemote) and the server (ISHWS). It is quite a generic error that something went wrong server-side (ISHWS) mostly. The cause could range from a race-condition/network glitch over configuration issues to authentication issues. 
 So if you have access, the server-side log files around your attempt time might indicate more. If possible please share that error, I would expect it in \InfoShare\Data\Logs\InfoShareWS_yyyymmdd.log 
 By default, a server installation is set up to recover from these through detection and recycling. So by now your code can already work again. 
 -Dave

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Error when accessing web service with ISHRemote

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