I changed the E-Mail Address of my RWS account, cannot access downloads now or order support

Dear Administrator,

I bought an new domain, thus my E-Mail adddress changed. After I changed the E-Mail Address in mmy RWS account I cannot see the downloads anymore. 

The appearing error is:

"The resource you are looking for has been removed, had its name changed, or is temporarily unavailable"

Earlier I got an E-Mail notification, that I can upgrade to Trados 2022 for free, as my Trados 2021 has been bought on April 02, 2022- I tried to activate it now, but it does not work either.

I also cannot order a

Level 1 Desktop - Support and Maintenance Agreement

Maybe all of that has something to do with the E-Mail address change?

Thank you in advance for your support,



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