https://community.rws.com/product-groups/linguistic-ai/Including: Language Weaver and Language Weaver Edge en-USTelligent Community 12 Non-Productionhttps://community.rws.com/product-groups/linguistic-ai/b/weblog/posts/language-weaver-pro-is-now-availableThu, 26 Mar 2026 09:12:00 GMT10acfa76-f078-475b-a7ef-fc5b3e8d2934:cd82c69f-07a7-4006-bb4f-d06faf031b9eOllie StottHi all, I'm happy to announce the release of Language Weaver Pro, our latest translation model built in Collaboration with our partners at Cohere. Language Weaver Pro is a 100+ billion parameter model built specifically for the purpose of translation. We ran extensive evaluations, both human-led and with industry standard datasets and automated metrics, and we have been amazed at the results. Language Weaver Pro led in the results from blind evaluations with RWS's expert linguists, and dominated against alternative AI models across 31 out of 32 languages. Our full whitepaper outlining the evaluation, methodology, and results is available here: https://www.rws.com/language-weaver/pro-benchmarking/ Language Weaver Pro is available now. Please reach out to your regular RWS contact to support you in getting started! Thank you, Olliehttps://community.rws.com/product-groups/linguistic-ai/cloud/f/general/60417/failed-to-create-user-email-address-is-already-used/191772Thu, 05 Mar 2026 18:22:00 GMT10acfa76-f078-475b-a7ef-fc5b3e8d2934:9de599e8-f74d-4cbe-be4b-ad956fa030dfAna-Maria MatefiHi Sabina Fata , I also sent you a response to the email directed to Education. The ID you indicate it is not the correct one for the academic account. I send all the details on the personal email.https://community.rws.com/product-groups/linguistic-ai/cloud/f/general/60417/failed-to-create-user-email-address-is-already-used/191769Thu, 05 Mar 2026 13:52:00 GMT10acfa76-f078-475b-a7ef-fc5b3e8d2934:fc734634-ba60-4910-b331-8b9e8cca97aaSabina FataAna-Maria Matefi I sent an email to Education. I guess they'll handle this. Thanks, Sabinahttps://community.rws.com/product-groups/linguistic-ai/cloud/f/general/60417/failed-to-create-user-email-address-is-already-used/191768Thu, 05 Mar 2026 13:24:00 GMT10acfa76-f078-475b-a7ef-fc5b3e8d2934:065cfdf7-db73-49d7-aed2-240d9313be0eSabina FataYes, Ana, exactly. But since this morning I cannot even access the LW portal anymore. This is the error message:https://community.rws.com/product-groups/linguistic-ai/cloud/f/general/60417/failed-to-create-user-email-address-is-already-used/191764Thu, 05 Mar 2026 12:16:00 GMT10acfa76-f078-475b-a7ef-fc5b3e8d2934:7309cc35-f624-48a7-9e9c-6417435360e2Ana-Maria MatefiSabina Fata , Hi Sabina, do you want to add a user to the Language Weaver subscription related to the Academic Account?https://community.rws.com/product-groups/linguistic-ai/cloud/f/general/60417/failed-to-create-user-email-address-is-already-used/191762Thu, 05 Mar 2026 10:37:00 GMT10acfa76-f078-475b-a7ef-fc5b3e8d2934:f755e71b-4c7a-4bc9-91fd-2d7f83b3bc5dMadalina BardoczHello Sabina, The error message may be slightly misguiding. Account 11939 has a single user entitlement, this is likely the reason why you cannot add a 2nd user to it. If you are interested in purchasing a larger user package, I can ask one of my colleagues to reach out to you on this. Look forward to your feedback. Thank you, Madalinahttps://community.rws.com/product-groups/linguistic-ai/cloud/f/general/60417/failed-to-create-user-email-address-is-already-usedSun, 22 Feb 2026 18:11:00 GMT10acfa76-f078-475b-a7ef-fc5b3e8d2934:36f704c9-fd0c-464b-99ef-45f5e00fd3e6Sabina FataHi, I'm trying to add a user to my Language Weaver subscription ( Account Id: 11939 ) and get this error message: "Failed to create user. Email address is already used. Trace Id: lwui.xxxxxxxx-xxxx-xxxx-xxxx-xxxxxxxxxxxx." I have double-checked and the user's email is not in use. Can you help me solve this problem? Thank you very much in advance, SabinaLanguage Weaveruserhttps://community.rws.com/product-groups/linguistic-ai/cloud/f/general/60351/how-to-use-mtqe-or-genericqe/191438Fri, 20 Feb 2026 13:01:00 GMT10acfa76-f078-475b-a7ef-fc5b3e8d2934:8cf73de7-dba2-4954-a347-a90da71e5b63Joe ZhouThank you Lenka for your response. I am currently out of the office and will return around the end of February. I will contact you then to request the MTQE trial. Best regards, Joehttps://community.rws.com/product-groups/linguistic-ai/cloud/f/general/60351/how-to-use-mtqe-or-genericqe/191417Thu, 19 Feb 2026 23:31:00 GMT10acfa76-f078-475b-a7ef-fc5b3e8d2934:938c590d-e9b8-4ba0-baf5-dab494efd033Lenka DenemarkHello Joe, Machine Translation Quality Estimation is an additional feature that requires a language-specific Quality Estimation model. If you have an active Language Weaver subscription, we would be happy to set up an MTQE trial for you. Please let us know which language direction you would like to test. Best regards, Lenkahttps://community.rws.com/product-groups/linguistic-ai/cloud/f/general/60351/how-to-use-mtqe-or-genericqeSun, 15 Feb 2026 10:59:00 GMT10acfa76-f078-475b-a7ef-fc5b3e8d2934:125db9cd-ce7f-431f-8862-952e88d94f61Joe ZhouI want to test Languge Weaver MTQE, but I don't know where and how to subscribe it. Could you help me? Thank you in advance.https://community.rws.com/product-groups/linguistic-ai/language-weaver-connectors/f/microsoft-office/60293/update-for-language-weaver-add-in-for-microsoft-office-legacy-desktop---version-1-3-9530-xxxxx/191163Wed, 11 Feb 2026 08:57:00 GMT10acfa76-f078-475b-a7ef-fc5b3e8d2934:4c3d054f-b60b-4c94-b03e-08133ae0ef7cGerhard Kordmannhttps://community.rws.com/product-groups/linguistic-ai/language-weaver-connectors/f/microsoft-office/60293/update-for-language-weaver-add-in-for-microsoft-office-legacy-desktop---version-1-3-9530-xxxxxFri, 06 Feb 2026 12:33:00 GMT10acfa76-f078-475b-a7ef-fc5b3e8d2934:05c52562-c0b8-4e52-b8e6-4776ad6e5666Adam LaMontagneLanguage Weaver (Cloud) version 1.3.9530.30361 updates: - Word Only: when translating the full document, send the complete document to Language Weaver, instead of extracted text. This ensures identical results in the add-in and the web interface. It can also improve the quality of the output, since the server uses the latest file filters. - cancelling a translation also cancels the connected server job. - Fixed: users in a role that has no dictionary privilege got an error message after a successful login. - Fixed: some azure SSO logins didn't connect - Fixed: in side by side display, the windows could be the wrong size or zoom mode - Fixed: Excel: selecting a whole column caused a crash - Fixed: in some setups, users has to log on again each 24 hours. The add-in now automatically renews in the background. Language Weaver (Edge) version 1.3.9530.30397 updates: - Word Only: when translating the full document, send the complete document to Language Weaver, instead of extracted text. This ensures identical results in the add-in and the web interface. It can also improve the quality of the output, since the server uses the latest file filters. - silent installs allow to send only a user in user/password setup. - cancelling a translation also cancels the connected server job. - Fixed: users in a role that has no dictionary privilege got an error message after a successful login. - Fixed: some azure SSO logins didn't connect - Fixed: in side by side display, the windows could be the wrong size or zoom mode - Fixed: Excel: selecting a whole column caused a crash - Fixed: in some setups, users has to log on again each 24 hours. The add-in now automatically renews in the background.https://community.rws.com/product-groups/linguistic-ai/language-weaver-connectors/f/language-weaver-for-servicenow/60197/language-weaver-app-for-servicenow---added-support-for-zurichMon, 26 Jan 2026 11:20:00 GMT10acfa76-f078-475b-a7ef-fc5b3e8d2934:429aefa8-1b14-43ae-a1e1-f637c3d78b34Adam LaMontagneThe Language Weaver app for ServiceNow is now live in the ServiceNow app store and is available for SN versions Washington D.C., Xanadu, Yokohama, and Zurich. Features The ServiceNow app supports Agent Chat, Knowledge article translation, Incidents and Activity Streams. Release notes This is a minor release. The app has been tested and certified for use with Zurich. There are otherwise no new front-end features in this release. Please note that the documentation has been updated, but there are no significant changes. The links to the ServiceNow documentation has been updated, but the steps for installation and configuration have not changed.https://community.rws.com/product-groups/linguistic-ai/cloud/f/general/56068/language-weaver-mt-subscription-inactive-expired-should-be-active-since-upgrade-to-trados-studio-2024/190494Mon, 12 Jan 2026 09:55:00 GMT10acfa76-f078-475b-a7ef-fc5b3e8d2934:ae86be5f-b231-4984-a037-67eb8f5e3cd2Frances Pearn-RoweHi Amanda Silver - All customers receive 6M characters of free Language Weaver Machine Translation per year with their Trados Studio 2022 or Trados Studio 2024 license. For customer having issues then please do a case as Christy recommends abovehttps://community.rws.com/product-groups/linguistic-ai/cloud/f/general/56068/language-weaver-mt-subscription-inactive-expired-should-be-active-since-upgrade-to-trados-studio-2024/190462Sat, 10 Jan 2026 12:28:00 GMT10acfa76-f078-475b-a7ef-fc5b3e8d2934:4b47ddd9-4da7-4c21-a011-25887736860eAmanda SilverFor everybody writing that your subscription has expired, you only got a one-year subscription when you upgraded to Studio 2024, not an infinite deal So, you have to go in yourselfveand upgrade/renew. This is not a support issue. Go here to upgrade/renew your subscription, it costs about EUR 100 per year: portal.languageweaver.com/.../accounthttps://community.rws.com/product-groups/linguistic-ai/cloud/f/general/56068/language-weaver-mt-subscription-inactive-expired-should-be-active-since-upgrade-to-trados-studio-2024/190461Sat, 10 Jan 2026 12:27:00 GMT10acfa76-f078-475b-a7ef-fc5b3e8d2934:de2a0430-85d0-4bb8-85b3-26258dea69e0Amanda SilverFor everybody writing that your subscription has expired, you only got a one-year subscription when you upgraded to Studio 2024, not an infinite deal So, you have to go in yourselfveand upgrade/renew. This is not a support issue. Go here to upgrade/renew your subscription, it costs about EUR 100 per year: portal.languageweaver.com/.../accounthttps://community.rws.com/product-groups/linguistic-ai/cloud/f/general/56068/language-weaver-mt-subscription-inactive-expired-should-be-active-since-upgrade-to-trados-studio-2024/190460Sat, 10 Jan 2026 12:19:00 GMT10acfa76-f078-475b-a7ef-fc5b3e8d2934:80df65a8-d28d-443c-ab9c-0dc45256ce4dCylvie FrechetteThank you Christy. I would love to, but the link you provided does not allow. Even after logging in, I keep looping back to the landing page https://gateway.rws.com when I click on Login for Support. Can you please provide the details on how to open a support case through the Gateway?https://community.rws.com/product-groups/linguistic-ai/cloud/f/general/56068/language-weaver-mt-subscription-inactive-expired-should-be-active-since-upgrade-to-trados-studio-2024/190453Fri, 09 Jan 2026 20:55:00 GMT10acfa76-f078-475b-a7ef-fc5b3e8d2934:4bbc885d-a9c0-4cda-8b50-e629d74862ddChristy CardaHi Cylvie Frechette Please open up a support case through Gateway, https://gateway.rws.com, and our fulfillment team can assist with this. Thanks, Christyhttps://community.rws.com/product-groups/linguistic-ai/cloud/f/general/56068/language-weaver-mt-subscription-inactive-expired-should-be-active-since-upgrade-to-trados-studio-2024/190452Fri, 09 Jan 2026 20:49:00 GMT10acfa76-f078-475b-a7ef-fc5b3e8d2934:68ae168f-39e4-43c2-ad48-28f49707ff91Cylvie FrechetteI have a similar issue. My Language Weaver subscription, which is included in Studio 2024, has apparently expired today. How can I reactivate it?