Trados Business Manager – End of Life Announcement

Trados Business Manager (TBM) has reached end of life. Following the discontinuation of TBM sales on 31 October 2023, all maintenance and support services will conclude on 31 October 2024.
What Does This Mean for TBM Users?

  • End of Services: RWS will no longer provide any services related to the installation or updating of TBM.
  • Existing Installations: TBM will remain functional where already installed, but the RWS support team will not offer assistance in troubleshooting issues, addressing reported problems, or providing further development for TBM.
  • Documentation: The TBM documentation has been removed from docs.rws.com.
  • Community Support: The community forum for TBM will remain accessible in a read-only format for users to reference if needed.
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TBM looking for some kind of connection with gmail

davide fezzardi

Hello,

I am using TBM Essential, version: 6.1.73, and I have a problem with it in "quotes" and "jobs" windows.

It happens that TBM automatically opens my browser at the following webpage:

Google account selection screen for SDL Trados Business Manager with two blurred out accounts and an option to use another account.

I click on my gmail account and I get this message:

Google permission request in Italian for SDL Trados Business Manager to access Google Account with blurred out email and an option to allow or cancel.

I click on "allow" and always get this error message:

Error message in Italian stating 'Impossible to reach the site. Connection denied by localhost' with error code ERR_CONNECTION_REFUSED.

Why is TBM prompting me with that request, in the first place?

What should I do for that?

My Google Drive connection status seems fine:

Trados Studio Cloud drives connection status showing Google Drive connected with a green checkmark.

Davide

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[edited by: Trados AI at 10:27 AM (GMT 0) on 4 Mar 2024]
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