Trados Business Manager – End of Life Announcement

Trados Business Manager (TBM) has reached end of life. Following the discontinuation of TBM sales on 31 October 2023, all maintenance and support services will conclude on 31 October 2024.
What Does This Mean for TBM Users?

  • End of Services: RWS will no longer provide any services related to the installation or updating of TBM.
  • Existing Installations: TBM will remain functional where already installed, but the RWS support team will not offer assistance in troubleshooting issues, addressing reported problems, or providing further development for TBM.
  • Documentation: The TBM documentation has been removed from docs.rws.com.
  • Community Support: The community forum for TBM will remain accessible in a read-only format for users to reference if needed.

Can't start TBM System: Object reference not set to an instance of an object

Hello,

I have downloaded the latest version of TBM (6.1.78) and attempted to transfer back up data from our previous version (6.1.66) using a tbmdb.sqlite file.

This worked momentarily and an invoice with all of the previously missing data appeared on the screen. Unfortunately the tabs on the side bar (for clients or jobs etc) were not opening when clicked on so I closed the window and restarted it.

I am now met with a blank screen and the following message in the applog.

ERROR Can't start TBM System.NullReferenceException: Object reference not set to an instance of an object.
at TBM.Services.CurrencyRateDownloadService.CheckRates() in C:\builds\716\s\TBM\Services\CurrencyRateDownloadService.cs:line 78
at TBM.Services.CurrencyRateDownloadService.ExecuteAsync(CancellationToken stoppingToken) in C:\builds\716\s\TBM\Services\CurrencyRateDownloadService.cs:line 61
at Microsoft.Extensions.Hosting.Internal.Host.StartAsync(CancellationToken cancellationToken)
at Microsoft.Extensions.Hosting.HostingAbstractionsHostExtensions.RunAsync(IHost host, CancellationToken token)
at Microsoft.Extensions.Hosting.HostingAbstractionsHostExtensions.RunAsync(IHost host, CancellationToken token)
at Microsoft.Extensions.Hosting.HostingAbstractionsHostExtensions.Run(IHost host)
at TBM.Program.Main(String[] args) in C:\builds\716\s\TBM\Program.cs:line 98 at TBM.Services.CurrencyRateDownloadService.CheckRates() in C:\builds\716\s\TBM\Services\CurrencyRateDownloadService.cs:line 78
at TBM.Services.CurrencyRateDownloadService.ExecuteAsync(CancellationToken stoppingToken) in C:\builds\716\s\TBM\Services\CurrencyRateDownloadService.cs:line 61
at Microsoft.Extensions.Hosting.Internal.Host.StartAsync(CancellationToken cancellationToken)
at Microsoft.Extensions.Hosting.HostingAbstractionsHostExtensions.RunAsync(IHost host, CancellationToken token)
at Microsoft.Extensions.Hosting.HostingAbstractionsHostExtensions.RunAsync(IHost host, CancellationToken token)
at Microsoft.Extensions.Hosting.HostingAbstractionsHostExtensions.Run(IHost host)
at TBM.Program.Main(String[] args) in C:\builds\716\s\TBM\Program.cs:line 98

Is there anything that you could suggest to help?

Thank you in advance

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