Working with translation jobs

Eugene Kuchynski — Fri, 23 Apr 2021 11:42:50 GMT

Current Revision posted to Wiki by Eugene Kuchynski on 4/23/2021 11:42:50 AM

Viewing translation jobs

To view list of jobs:

Open the Dashboard and find Ongoing jobs widget;
Select Workspace > Translation jobs item in the navigation menu.
Click Translation jobs at the top toolbar.

Creating new translation jobs

As opposed to projects, translation job is created per one language pair. While creating a job, you may also select a project which this job belongs to.

To create a new translation job:

Click Create new job... button in the quick access toolbar;
Click New button in the job list.

Job creation form will be opened:

Here you can specify deadline, project manager, specialization, language pair, PO number, name of the job and internal job number. Optionally, you can provide additional instructions on the Instructions tab.

On the Checklist tab, you can provide required items to be checked before the job delivery.

To upload files, drag and drop them to the File manager. After uploading file, use File type button to specify correct types for uploaded files (Translatable is selected by default).

Click Save to save a request and send a notification to a manager, who will process attached files, create necessary tasks for a job and calculate job amount. If you're not ready to submit a job, click Save as draft, to be able to return to it later (can be found in the job list).

For messaging between customer and a manager, Messages tab can be used, as in quotes and projects.

Making edits in translation jobs

If you saved a job and wish to edit some information, you can do this, but only empty fields will be available for editing. To edit a job, find in on the dashboard or in the job list, and click on it. In this mode, as opposed to job creation mode, extended editing form will be opened:

It has a little different layout, with more fields and Totals group at the bottom.

As you can see, some fields are available for editing - you can put any information there and save changes. If you wish to edit information in a disabled field, please send a request to a manager using Messages tab.

Additionally, using the file manager you can upload additional files by clicking Upload additional files button in the Files tab.

Tags: Web, Customer Portal

Working with translation jobs

Eugene Kuchynski — Fri, 05 Jun 2020 06:01:01 GMT

Revision 3 posted to Wiki by Eugene Kuchynski on 6/5/2020 6:01:01 AM

Viewing translation jobs

To view list of jobs:

Open the Dashboard and find Ongoing jobs widget;
Select Workspace > Translation jobs item in the navigation menu.
Click Translation jobs at the top toolbar.

Creating new translation jobs

As opposed to projects, translation job is created per one language pair. While creating a job, you may also select a project which this job belongs to.

To create a new translation job:

Click New quote request...button on the Dashboard;
Click New button in the quote list.

Job creation form will be opened:

On the Checklist tab, you can provide required items to be checked before the job delivery.

To upload files, click Upload multiple files button on the toolbar in the File attachments tab. The following dialog appears:

Here you can upload up to 5 files. Open this dialog again if you need to upload more than 5 files.

Click Save to save a request and send a notification to a manager, who will process attached files, create necessary tasks for a job and calculate job amount.

For messaging between customer and a manager, Messages tab can be used, as in quotes and projects.

Making edits in translation jobs

If you saved a job and wish to edit some information, you can do this until a job remains in Received status. which means that it has not still been processed by a manager. To edit a job, find in on the dashboard or in the job list, and click on it. In this mode, as opposed to job creation mode, extended editing form will be opened:

It has a little different layout, with more fields and Totals group at the bottom.

If job is already in work, you can't make any changes in it anymore. However, there are still two few way to amend jobs:

By clicking Upload files button to upload additional files. Managers will be notified about this action.
If job has no purchase order number specified, by clicking Upload purchase order button:

This can be done regardless current project status, provided that Purchase order field is empty.
By sending a message to a manager from the Messages tab.

Tags: Web, Customer Portal

Working with translation jobs

Eugene Kuchynski — Fri, 06 Dec 2019 11:29:29 GMT

Revision 2 posted to Wiki by Eugene Kuchynski on 12/6/2019 11:29:29 AM

Viewing translation jobs

To view list of jobs:

Open the Dashboard and find Ongoing jobs widget;
Select Workspace > Translation jobs item in the navigation menu.
Click Translation jobs at the top toolbar.

Creating new translation jobs

As opposed to projects, translation job is created per one language pair. While creating a job, you may also select a project which this job belongs to.

To create a new translation job:

Click New quote request...button on the Dashboard;
Click New button in the quote list.

Job creation form will be opened:

On the Checklist tab, you can provide required items to be checked before the job delivery.

To upload files, click Upload multiple files button on the toolbar in the File attachments tab. The following dialog appears:

Here you can upload up to 5 files. Open this dialog again if you need to upload more than 5 files.

Click Save to save a request and send a notification to a manager, who will process attached files, create necessary tasks for a job and calculate job amount.

For messaging between customer and a manager, Messages tab can be used, as in quotes and projects.

Making edits in translation jobs

It has a little different layout, with more fields and Totals group at the bottom.

Tags: Web, Customer Portal

Working with translation jobs

Eugene Kuchynski — Wed, 17 Jul 2019 10:45:18 GMT

Revision 1 posted to Wiki by Eugene Kuchynski on 7/17/2019 10:45:18 AM

To view list of jobs, select Workspace > Translation jobs item in the navigation menu. A list of jobs will be opened, from where you can create a new job or view summary information about past jobs.

Select New to start job creation process.

As opposed to projects, translation job is created per one language pair. While creating a job, you may also select a project which this job belongs to. Also, you can upload files for translation, provide additional notes and instructions.

As with other entities, customers cannot edit job contents, as it is a manager's responsibility to prepare job tasks and calculate amounts.

For messaging between customer and a manager, Messages tab can be used, as in quotes and projects.

Tags: Web, Customer Portal