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<?xml-stylesheet type="text/xsl" href="https://community.rws.com/cfs-file/__key/system/syndication/rss.xsl" media="screen"?><rss version="2.0" xmlns:dc="http://purl.org/dc/elements/1.1/"><channel><title>Client self-registration</title><link>https://community.rws.com/product-groups/trados-portfolio/business-manager/w/wiki/6096/client-self-registration</link><description /><dc:language>en-US</dc:language><generator>Telligent Community 12 Non-Production</generator><item><title>Client self-registration</title><link>https://community.rws.com/product-groups/trados-portfolio/business-manager/w/wiki/6096/client-self-registration</link><pubDate>Fri, 04 Feb 2022 07:15:41 GMT</pubDate><guid isPermaLink="false">10acfa76-f078-475b-a7ef-fc5b3e8d2934:e5fb0764-4a11-4666-ab73-61f5e7341831</guid><dc:creator>Eugene Kuchynski</dc:creator><comments>https://community.rws.com/product-groups/trados-portfolio/business-manager/w/wiki/6096/client-self-registration#comments</comments><description>Current Revision posted to Wiki by Eugene Kuchynski on 2/4/2022 7:15:41 AM&lt;br /&gt;
&lt;ol&gt;
&lt;li&gt;Application administrators should enable self-registration for clients from the application settings:&lt;img style="max-height:600px;max-width:900px;" src="/resized-image/__size/1800x1200/__key/communityserver-wikis-components-files/00-00-00-02-93/pastedimage1643956501348v1.png" alt=" " /&gt;&lt;/li&gt;
&lt;li&gt;If this setting is enabled, users will be able to click &amp;#39;&lt;strong&gt;Register as a new client&lt;/strong&gt;&amp;#39; on the Login page:&lt;br /&gt;&lt;img style="max-height:600px;max-width:900px;" src="/resized-image/__size/1800x1200/__key/communityserver-wikis-components-files/00-00-00-02-93/pastedimage1643956553657v2.png" alt=" " /&gt;&lt;/li&gt;
&lt;li&gt;Clicking on this link opens client registration page:&lt;br /&gt;&lt;img style="max-height:600px;max-width:900px;" src="/resized-image/__size/1800x1200/__key/communityserver-wikis-components-files/00-00-00-02-93/pastedimage1643956651342v3.png" alt=" " /&gt;&lt;br /&gt;The form is pretty simple, and requires to provide only few values: user name for login, e-mail address, client name, and first and last name of the first client contact.&lt;/li&gt;
&lt;li&gt;After registration:
&lt;ol&gt;
&lt;li&gt;a new client is created in the Clients table. Only client name gets filled, a single client contact is created, and status is set to &amp;#39;Registered&amp;#39;;&lt;/li&gt;
&lt;li&gt;a new user is created for a client in the Users table;&lt;/li&gt;
&lt;li&gt;client receives confirmation e-mail with initial password. Default message template used for confirmation: &amp;#39;&lt;span&gt;&lt;strong&gt;Automated notification - client registration confirmation&lt;/strong&gt;&amp;#39;;&lt;/span&gt;&lt;/li&gt;
&lt;li&gt;&lt;span&gt;administrators and other users configured to receive notifications, get notified about newly registered client (template -&amp;nbsp;&lt;strong&gt;Automated notification - new client registered&lt;/strong&gt;).&lt;/span&gt;&lt;/li&gt;
&lt;/ol&gt;
&lt;/li&gt;
&lt;li&gt;&lt;span&gt;After registration client will be able to login into the system.&amp;nbsp;After first login, there will be a prompt to change password.&lt;/span&gt;&lt;/li&gt;
&lt;li&gt;&lt;span&gt;By default, client will be able to perform just 2 actions on the portal:&lt;/span&gt;
&lt;ol&gt;
&lt;li&gt;&lt;span&gt;Create quote request;&lt;/span&gt;&lt;/li&gt;
&lt;li&gt;Manage own profile, where they can upload logo, provide main details (like address, web page, VAT number, create contacts).&lt;/li&gt;
&lt;/ol&gt;
&lt;/li&gt;
&lt;li&gt;If/when manager decides to switch client status to Active, the following actions are recommended:
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&lt;li&gt;add necessary price-lists in the client profile;&lt;/li&gt;
&lt;li&gt;send a message to a client informing about account activation. For this, you can open mail sender, create a new message, click&lt;span&gt;&amp;nbsp;&lt;/span&gt;&lt;strong&gt;Add recipient from client contact list&lt;/strong&gt;, and select client contacts.&lt;/li&gt;
&lt;/ol&gt;
&lt;/li&gt;
&lt;/ol&gt;&lt;div style="clear:both;"&gt;&lt;/div&gt;
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