I have an update — I switched from Google Chrome to Microsoft Edge, and the problem seems to have been resolved. It looks like it might have been a browser compatibility issue.

If you have any ideas about what might have caused the issue, or any recommended settings or workarounds for Chrome, I’d really appreciate it.

Hi Akiko,

There is a topic about a similar issue with the cursor here:

community.rws.com/.../181352

The solution that worked for those involved in the topic is this article:

https://gateway.rws.com/csm?id=kb_article_view&sysparm_article=KB0010228&_gl=1*4jrbhk*_gcl_au*MTc2ODIxMjE3MC4xNzM5MzU1MTMw*_ga*MTYzNDY1OTU1Ni4xNzM5MzU1MTMw*_ga_J0Z9C6G83T*MTc0NTkzNTM1MC4xMzEuMS4xNzQ1OTM4Mjk5LjAuMC4w

Perhaps the Accessibility Mode was enabled by mistake in your case as well. 

As for the search panel - I think you may have accidentally clicked on Detach panel - and you need to reverse it, please have a look here:

https://docs.rws.com/en-US/trados-studio-cloud-capabilities-812699/detaching-the-side-panel-979844

Best regards,

Anca

Hi Anca,

Thank you for your support.

As per your advice, I found that the Accessibility Mode was indeed turned ON.

After switchding it OFF, the issue was resolved.

I appreciate your help!

Hi Anca,

I have a further question about this issue.

As per your advice, I found that the Accessibilit Mode was turned ON in Online Editor, but I assume that this feature is off by default and I had never enabled it manually.

Could you please explain under what circumstances Accessibility Mode might turn on without user input?
I’d also appreciate any advice on how to prevent this from happening again.