I have a problem with my Studio 2021. I've deactivated it online, but I can't deinstall it. I'm receiving an error message. I've already inactivated and reactivated it, but it is blocked every time I'm trying to upload a package. I would like to deinstall and reinstall, but I can't.
Chrystelle SANLAVILLE We will be pleased to help you with this problem so have logged a support case on your behalf. We do prioritise customers who have a support contract so please keep in mind it could take up to 48 hours, especially over a weekend, but rest assured we will contact you as soon as we can. You will be contacted at the email address used for this Community. Support Case Id : 00869829 .
Chrystelle SANLAVILLE We will be pleased to help you with this problem so have logged a support case on your behalf. We do prioritise customers who have a support contract so please keep in mind it could take up to 48 hours, especially over a weekend, but rest assured we will contact you as soon as we can. You will be contacted at the email address used for this Community. Support Case Id : 00869829 .
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