FAILED TO ADD WINDOW COMMAND BAR EXTENSIONS

I have Trados Studio 2022. Got the message FAILED TO ADD WINDOWN COMMAND BAR EXTENSIONS all of the sudden.

I have reinstalled the software but the problem has not been solved.

I have updated windows.

I have changed folders names as instructed.

Nothing works.

Please help.

How do I buy a service package so that a service engineer fixes the issue as this is urgent for me.

Regards,

José

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