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When I clicked the 'Upgrade (1)' button, not only my licenses did not upgrade to 2021 but also my existing SDL Trados Studio 2019 Freelance Plus licences disappeared!!!!!!
What the hell is going on???? Now I ended up with only one long abandoned and useless Passolo 2011 license!!!
Hello Stepan Konev ,
My apologies for the inconvenience.
We are aware of an issue when processing the upgrade and are working hard at resolving this.
I will update you just as soon as this is resolved.
Hi Online Steven Whale and .Paul,
Same problem here, Studio 2019 Licence disappeared and I do not see the blue banner do upgrade to 2021.
And this is a problem.
I have recovered Studio 2019 reactivating it with the licence code I had recorded and now 2019 works again and I see the blue banner now.
Jut let us know when the licence server problem has been solved.
False start happened Good to know SDL are aware of that. I launched it in demo mode so far. 'Quick add new term' and 'Generate' [filtering output] features look nice. Hope they fix the issue soon.