Repeated problems while attempting to move Studio 2021 licenses between desktop and laptop

Question

I couldn't deactivate my license. I follow directions from the "Trados 2021 won't deactivate online or offline" discussion. Now I don't have a license at all, the activation message says they are all used. Actually, I wasn't able to move the Studio 2021 license correctly even once. 
 I would prefer to solve once and for all but if this is not possible, I must to request my money for the upgrade back, and please make my Studio 2019 Plus licenses available again. I have to move my licenses between desktop and laptop quite often and I cannot risk being stuck.

Paul · Answer

Tomasz Poplawski We will be pleased to help you with this problem so have logged a support case on your behalf. You will be contacted at the email address used for this Community. Support Case Id : 00654353 .

Vlad Bondor · Answer

Tomasz Poplawski We've deactivated the license from our end; you should now be able to use the activation key in order to license Studio 2021 again.

Paul · Answer

Tomasz Poplawski 
 Just to add to this, you originally replied to a post with this problem: 
 
 Seeing as you deleted the lic file already you will hopefully be sorted now, but if not please let us know and the support team can take another look as they do have a tool for problems caused with problems around the computer clock which a message like that can point to. But normally resetting the licence and deleting the lic should be enough.

Trados Portfolio > 2. Licensing and Installation

Repeated problems while attempting to move Studio 2021 licenses between desktop and laptop