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To RWS Support
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I couldn't deactivate my license. I follow directions from the "Trados 2021 won't deactivate online or offline" discussion. Now I don't have a license at all, the activation message says they are all used. Actually, I wasn't able to move the Studio 2021 license correctly even once.
I would prefer to solve once and for all but if this is not possible, I must to request my money for the upgrade back, and please make my Studio 2019 Plus licenses available again. I have to move my licenses between desktop and laptop quite often and I cannot risk being stuck.
Tomasz Poplawski We will be pleased to help you with this problem so have logged a support case on your behalf. You will be contacted at the email address used for this Community. Support Case Id : 00654353 .