Trados Studio
Trados Enterprise
Trados Team
Trados GroupShare
Trados Business Manager
Passolo
MultiTerm
RWS AppStore
Connectors
Beta Groups
Managed Translation
MultiTrans
TMS
WorldServer
Language Weaver
Language Weaver Connectors
Language Weaver Edge
Tridion Docs
Tridion Sites
LiveContent S1000D
XPP
Language Developers
Tridion Docs Developers
Community Help
RWS User Experience
Internal Trados Ideas Community
Mercury
RWS Community Internal Group
RWS Professional Services
RWS Training & Certification
Style Guides
RWS Campus
RWS Enterprise Technology Partners
Trados Approved Trainers
XyUser Group
ETUG (European Trados User Group) Public Information
Nordic Tridion Docs User Group
Tridion UK Meetup
Tridion West Coast User Group
Trados Studio Ideas
Trados GroupShare Ideas
Trados Live Team Ideas
Trados Live Terminology Ideas
Trados Enterprise Ideas
Trados Business Manager Ideas
MultiTerm Ideas
Passolo Ideas
RWS Appstore Ideas
Tridion Docs Ideas
Tridion Sites Ideas
Language Weaver Ideas
Language Weaver Edge Ideas
Managed Translation - Enterprise Ideas
TMS Ideas
WorldServer Ideas
LiveContent S1000D Ideas
Contenta S1000D
XPP Ideas
Events & Webinars
To RWS Support
Detecting language please wait for.......
Evening,
I've just purchased Trados Studio Freelance subscription, downloaded and installed the program, before finding out that it refuses to connect to any service including the authentificator.
After reinstalling with administrative rights, deactivating the antivirus and firewall, messing with port and ip permissions and trying random solutions from the forums, i'm still locked out from the network and i'm stuck in the trial version.
All of the steps from article 000001949 are taken, https://1.1.1.1 is accessible, my account logs in just fine through any browser and i do not have any other connection issues on the machine.
I would be really grateful for a fast enough fix, since i have a deadline to meet and Trados seems like an extremely usefull and efficient tool i'd like to use for this order.
Best regards.
Prokop Kislokvas We will be pleased to help you with this problem so have logged a support case on your behalf. You will be contacted at the email address used for this Community. Support Case Id : 00655081 .