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"Object reference not set to an instance of an object" Error

Trados Studio error during project preparation showing '1 messages reported' under 'Analyze Files' and 'Populate Project Translation Memories' with a red cross icon.

Task Results window showing an error 'Object reference not set to an instance of an object' for the file 'Project Aqua - Legal Notice to be translated to Greek'.

Hello,

I experience this error almost every time I create a new project. Among others, this prevents me from updating my project templates.

Please assist.

Regards,

Georgios Kourtis



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[edited by: Trados AI at 2:11 PM (GMT 0) on 4 Mar 2024]
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  • ok - I'll log a case for you. I don't think you need to worry about Autosuggest as you don't even now what it is and the folders I asked you to delete should not include anything important anyway. I just said back them up in case you made a mistake and deleted more than you should. So I have logged a support case on your behalf. We do prioritise customers who have a support contract so please keep in mind it could take up to 48 hours, especially over a weekend, but rest assured we will contact you as soon as we can. You will be contacted at the email address used for this Community. Support Case Id : 00809520 .

    Paul Filkin | RWS

    Design your own training!
    You've done the courses and still need to go a little further, or still not clear? 
    Tell us what you need in our Community Solutions Hub

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  • ok - I'll log a case for you. I don't think you need to worry about Autosuggest as you don't even now what it is and the folders I asked you to delete should not include anything important anyway. I just said back them up in case you made a mistake and deleted more than you should. So I have logged a support case on your behalf. We do prioritise customers who have a support contract so please keep in mind it could take up to 48 hours, especially over a weekend, but rest assured we will contact you as soon as we can. You will be contacted at the email address used for this Community. Support Case Id : 00809520 .

    Paul Filkin | RWS

    Design your own training!
    You've done the courses and still need to go a little further, or still not clear? 
    Tell us what you need in our Community Solutions Hub

    emoji
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