After running the last SDL Trados Studio update I see this error message and can run the program. Service 'Sdl.Desktop.Platform.CommandBars.IActionService' could not be started

Hello,

All of a sudden I can't run my Studio 2022 anymore. It won't start. I used it last week with not problems and it won't start now at all.

I see this error message:

Service 'Sdl.Desktop.Platform.CommandBars.IActionService' could not be started. See also file attached.

Please can you advise what to do next?

I really need to have this working again as soon as possible.

Thanks

Kind regards

Naila

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Top Replies

Paul 7 months ago in reply to davide fezzardi +1

davide fezzardi Great! Worth noting you may be better off using studioViews than split and merge since we don't support that one anymore.

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0 Walter Blaser 9 months ago

Hi Naila Rami Oms

Have a look at this KB arrticle: Language Weaver plugin causes Trados Studio to crash with Service 'Sdl.Desktop.Platform.CommandBars.IActionService' could not be started error message.

It may help you solve the problem.
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0 davide fezzardi 7 months ago in reply to Walter Blaser

I have the same problem Naila has.

I don't have Language Weaver installed.

I have tried anyway to follow the fix recommended in that KB article but I can't have Trados 2022 run.

This is a copy of the error message I get when I try to open Trados 2022:

Fullscreen sdlerror-20231014-8h43m35s.sdlerror.xml Download

<SDLErrorDetails time="14/10/2023 08:43:40">
  <ErrorMessage>Service 'Sdl.Desktop.Platform.CommandBars.IActionService' could not be started.</ErrorMessage>
  <Exception>
    <Type>Sdl.Desktop.Platform.Services.ServiceStartException, Sdl.Desktop.Platform, Version=17.0.0.0, Culture=neutral, PublicKeyToken=c28cdb26c445c888</Type>
    <HelpLink />
    <Source>Sdl.Desktop.Platform</Source>
    <HResult>-2146233088</HResult>
    <StackTrace><![CDATA[   at Sdl.Desktop.Platform.Implementation.Services.ServiceContext.GetLocalService[T]()
   at Sdl.Desktop.Platform.Implementation.Services.ServiceContext.GetService[T]()
   at Sdl.Platform.UI.StudioWindowForm.get_ActionService()
   at Sdl.Platform.UI.StudioWindowForm.set_StudioWindow(IStudioWindow value)
   at Sdl.Desktop.Platform.Implementation.StudioWindow.Init(IEventAggregator eventAggregator)
   at Sdl.Desktop.Platform.Implementation.Studio.CreateWindowInternal(Boolean setActive, IEventAggregator eventAggregator)
   at Sdl.Desktop.Platform.Implementation.Studio.Run(ISplashScreen splashScreen, IPluginLoaderService pluginLoaderService, ICommandLineParsingService commandLineParsingService, IUserSettingsService userSettingsService, IEnumerable`1 startUpActions, ILicensingService licensingService)
   at Sdl.TranslationStudio.Application.Launcher.RunApplication()]]></StackTrace>
    <InnerException>
      <Type>System.Resources.MissingManifestResourceException, mscorlib, Version=4.0.0.0, Culture=neutral, PublicKeyToken=b77a5c561934e089</Type>
      <HelpLink />
      <Source>mscorlib</Source>
      <HResult>-2146233038</HResult>
      <StackTrace><![CDATA[   at System.Resources.FileBasedResourceGroveler.GrovelForResourceSet(CultureInfo culture, Dictionary`2 localResourceSets, Boolean tryParents, Boolean createIfNotExists, StackCrawlMark& stackMark)
   at System.Resources.ResourceManager.InternalGetResourceSet(CultureInfo requestedCulture, Boolean createIfNotExists, Boolean tryParents, StackCrawlMark& stackMark)
   at System.Resources.ResourceManager.InternalGetResourceSet(CultureInfo culture, Boolean createIfNotExists, Boolean tryParents)
   at System.Resources.ResourceManager.GetObject(String name, CultureInfo culture, Boolean wrapUnmanagedMemStream)
   at System.Resources.ResourceManager.GetObject(String name)
   at Sdl.Core.PluginFramework.FileBasedPluginDescriptor.GetPluginResource(String name)
   at Sdl.Core.PluginFramework.Implementation.PluginResourceManager.GetPluginResource[T](String resourceName)
   at Sdl.Core.PluginFramework.Implementation.Plugin.GetPluginResource[T](String resourceName)
   at Sdl.Core.PluginFramework.Implementation.PluginDeserializer.InitializeLocalizableProperties(IExtension extension, Object attribute)
   at Sdl.Core.PluginFramework.Implementation.PluginDeserializer.DeserializeAttribute(IExtension extension, XElement attributeElement, IObjectResolver objectResolver)
   at Sdl.Core.PluginFramework.Implementation.Extension.get_ExtensionAttribute()
   at Sdl.Desktop.Platform.Implementation.Integration.IntegrationActionInfo.get_ActionAttribute()
   at Sdl.Desktop.Platform.Implementation.Integration.IntegrationActionInfo.get_Id()
   at Sdl.Desktop.Platform.Implementation.CommandBars.KeyedActionInfoCollection.GetKeyForItem(IActionInfo item)
   at System.Collections.ObjectModel.KeyedCollection`2.InsertItem(Int32 index, TItem item)
   at System.Collections.ObjectModel.Collection`1.Add(T item)
   at Sdl.Desktop.Platform.Implementation.CommandBars.ActionService.OnStart()
   at Sdl.Desktop.Platform.Services.AbstractService.Start(IServiceContext context)
   at Sdl.Desktop.Platform.Implementation.Services.ServiceContext.GetLocalService[T]()]]></StackTrace>
    </InnerException>
  </Exception>
  <Environment>
    <ProductName>Trados Studio</ProductName>
    <ProductVersion>Studio17</ProductVersion>
    <EntryAssemblyFileVersion>17.1.8.17828</EntryAssemblyFileVersion>
    <OperatingSystem>Microsoft Windows 10 Pro</OperatingSystem>
    <ServicePack>NULL</ServicePack>
    <OperatingSystemLanguage>1033</OperatingSystemLanguage>
    <CodePage>1252</CodePage>
    <LoggedOnUser>DELL</LoggedOnUser>
    <DotNetFrameWork>4.0.30319.42000</DotNetFrameWork>
    <ComputerName>DELL</ComputerName>
    <ConnectedToNetwork>True</ConnectedToNetwork>
    <PhysicalMemory>8286760 MB</PhysicalMemory>
  </Environment>
</SDLErrorDetails>

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