Hi,
I get the following error message "Unable to find the specified file" when trying to open a Termbase from Trados Studio 2022.
The term bases are fine when opened separately in Multiterm, but Studio refuses to open them (or even create a new one for that matter).
Both Studio and Multiterm 2022 are up to date.
Can anyone please help?
Many thanks in advance!
Cleo
Hello Cleo,
I'm sorry to hear that you're having trouble opening a Termbase from Trados Studio 2022. Here are some steps you can follow to resolve this issue:
Step 1: Ensure that your Windows OS is up to date. You can do this by typing "Check for updates" in the Windows Search bar and selecting the option when it appears. Install any pending updates and restart your computer. Repeat these steps if necessary.
Step 2: Try repairing your Trados Studio and MultiTerm installations from the Control Panel. This process can help resolve any underlying issues that might be causing the problem.
Step 3: If the issue persists, consider changing the folder name or file path where the termbase is saved to something simpler, without special characters. This can sometimes resolve issues related to file access and recognition.
If you're still experiencing difficulties after following these steps, please don't hesitate to ask for further assistance. I'm here to help!
Best regards,
TradosAI
None of these solutions worked, I still get the same error message
I guess the MultiTerm database is in Project Settings. If so, could you try removing it and adding it back again to Project Settings?
There is no term base open at all in the project at the moment. I get the error message when I try to open one.
Sorry, I don’t undertand now. You said:
The term bases are fine when opened separately in Multiterm
Which steps you follow to succesfully open the termbases and which steps you follow to unsuccessfully open them?
The usual path, which has always worked up till now: Project settings > Termbases > Use > File-based Multiterm term base > Select the file (but now I get the error message). I does not open any files, nor does it accept to create a new one.
I have "repaired", renamed the folder, copied termbases to another folder, etc. Nothing works. :/
ok, and does it work when you double click on that termbase in Windows Explorer? If so, could you try reorganising the termbase in MultiTerm? Reorganise button is in the ribbon when you select the Termbase Management view.
They all open fine in the standalone Multiterm app.
I reorganised the term base as you suggested, but I get the same result...
Are the termbases in OneDrive or similar service? More info on this in this post: RE: Multiterm cannot create termbase on OneDrive
Also, when you try tro create a new termbase from : Project settings > Termbases > Create, does the Termbase Wizard pops up? Which is the last step before the Wizard stops and which is the error message?
The termbases are on my hard rive, in the same folder they have been for years.
And yes, the term base wizard does pop up. It takes me through the usual process normally, but when I click "finish", I get the error message instead of a new termbase.
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