Our team seems to have a problem with our license. We bought another license in order for our two translators to work on SDL Trados Studio on their desktop. Unfortunately, after paying for the license, it is still not activated for both. It still says, when trying to activate the subscription, "Reached the maximum amount of concurrent activations for your subscriptions. We already bought two subscriptions but it still seems like it isn't working. What should we do..
Jassmine Yassine We will be pleased to help you with this problem so have logged a support case on your behalf. We do prioritise customers who have a support contract so please keep in mind it could take up to 48 hours, especially over a weekend, but rest assured we will contact you as soon as we can. You will be contacted at the email address used for this Community. Support Case Id : 00860288 .
Elisa Maxim | RWS Group
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