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Reactivation after reinitialization

I had to reintialize my computer and to reinstall the software. I can't activate my copy of Trados 2021. When I try to do so, I get the message:

Activation failed.

Could not connect to the activation server. Check the activation server address in the provider settings. - The remote server returned an error: (403) Forbidden.

I tried to deactivate Trados offline, it didn't work either.

How can I solve the problem?

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