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We've got an user that blocks three licenses on our license server. We have already upgraded license server to 18.0.79 version but the issue still remains. What can we do cause other users can't work because of no available licenses.
Thanks,
We've got an user that blocks three licenses on our license server. We have already upgraded license server to 18.0.79 version but the issue still remains. What can we do cause other users can't work because of no available licenses.
Thanks,
Enric Tortajada We will be pleased to help you with this problem so have logged a support case on your behalf. We do prioritise customers who have a support contract so please keep in mind it could take up to 48 hours, especially over a weekend, but rest assured we will contact you as soon as we can. You will be contacted at the email address used for this Community. Support Case Id : 00871497 .
Ana Sabo | RWS Group
___________________
Design your own training!
You've done the courses and still need to go a little further, or still not clear?
Tell us what you need in our Community Solutions Hub
Enric Tortajada We will be pleased to help you with this problem so have logged a support case on your behalf. We do prioritise customers who have a support contract so please keep in mind it could take up to 48 hours, especially over a weekend, but rest assured we will contact you as soon as we can. You will be contacted at the email address used for this Community. Support Case Id : 00871497 .
Ana Sabo | RWS Group
___________________
Design your own training!
You've done the courses and still need to go a little further, or still not clear?
Tell us what you need in our Community Solutions Hub