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My PC has crashed, and I can't deactivate the license needed for a new PC. Can you please provide me with a substitute one?
My PC has crashed, and I can't deactivate the license needed for a new PC. Can you please provide me with a substitute one?
Aneta Kowalska-Nwaimo We will be pleased to help you with this problem so have logged a support case on your behalf. We do prioritise customers who have a support contract so please keep in mind it could take up to 48 hours, especially over a weekend, but rest assured we will contact you as soon as we can. You will be contacted at the email address used for this Community. Support Case Id : 00872604 .
Ana Sabo | RWS Group
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Thank you for your answer, Ana.
Unfortunately, the site is not user-friendly and I can't find a tab/link to log a support case. If the way I did it is not sufficient, please send me the proper link so I can solve my problem quickly.
Thank you in advance.
Aneta Kowalska-Nwaimo
