Limited use licenses "in-use" but not usable.

Our development team has 5 limited use licenses of 2024 and none of them are accessible now. Our account says they are "in-use" but when I try to use the offline-deactivation option I get an error message. the link directs me here.
Error message stating 'An error has occurred with your offline-deactivation. If you continue to have problems, please log a support request.'

We would like all 5 freed up so we can wrap up our plugin testing.



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[edited by: RWS Community AI at 9:53 PM (GMT 1) on 17 Oct 2024]
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