Translate
Hi, I need to have my license reset.
My computer crashed some months ago. I have installed Trados Studio 2019 now, but I can't activate the license. There is no "Reset License" button in my RWS account.
Thank you for your help!
Georgina G.
Hi, I need to have my license reset.
My computer crashed some months ago. I have installed Trados Studio 2019 now, but I can't activate the license. There is no "Reset License" button in my RWS account.
Thank you for your help!
Georgina G.
Georgina Paola GRIGIONI We will be pleased to help you with this problem so have logged a support case on your behalf. We do prioritise customers who have a support contract so please keep in mind it could take up to 48 hours, especially over a weekend, but rest assured we will contact you as soon as we can. You will be contacted at the email address used for this Community. Support Case Id : 00883579 .
Anca Stoian | RWS Group
Georgina Paola GRIGIONI We will be pleased to help you with this problem so have logged a support case on your behalf. We do prioritise customers who have a support contract so please keep in mind it could take up to 48 hours, especially over a weekend, but rest assured we will contact you as soon as we can. You will be contacted at the email address used for this Community. Support Case Id : 00883579 .
Anca Stoian | RWS Group
Thank you, Anca!