My old pc crashed and I have a new pc. You sent me a new activation code so Trados Studio 2019 has been working fine until today. When I try to open Trados Studio I am asked to activate the product. It says Evaluation Expired (37), but it's not a trial. Please advise.
Kind regards,
Gudrun Fladen
Hello Gudrun Fladen
Please try to activate your license offline as described in this article: https://gateway.sdl.com/apex/communityknowledge?articleName=000001383
After you activate your license you can reset the other activation as described in this article: https://gateway.sdl.com/apex/communityknowledge?articleName=000001616
Thank you,
Sorin
Hello,
Thanks for your help. The problem went away by itself next time I started my pc.
Kind regards,
Gudrun
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