Bug about the count of segments translated

Dear All,

I own SDL Trados Studio 2021 SR1 - 16.1.5.4270. Recently, and 2 times, I have sent a Return Package with all files done (translated) as shown in the Confirmation Statistics chart , as shown here:

Screenshot of Trados Studio Confirmation Statistics chart showing translation progress with columns for confirmation level, words, characters, and segments. All segments appear as translated or validated.

But when my Client opens the files, he discovers that some segments of 3 files are not completely validated, although existing as translated in the TM. When reopening my sid those files with untranslated segment, it appears that those segments are effectively not validated despite the informations given in the above chart.

It is quite annoying because the Client may think I didn't do the job completely when I am of good faith.

I can provide the Return Package (95 files) containing the 3 files "not translated" but it is quite big for here to be uploaded.

I don't understand where is the bug/issue.

Regards

Arnaud



Generated Image Alt-Text
[edited by: Trados AI at 2:41 AM (GMT 0) on 29 Feb 2024]
emoji