When trying to access the online help for Studio 2022, the system doesn't accept my credentials (username and password of my RWS ID), telling me that my credentials are incorrect or no authorization. Do I have to have other credential different from the RWS ID to access the online guide?
My version Trados Studio Freelance - Trados Studio 2022 - 17.0.5.14757
Hello Lydia and thanks for your reply.
I confirm I can access the Online Help clicking at the link you provide in your answer.
But, anyway, trying to access the Online Help by clicking on the button inside Studio 2022, both in the ribbon GUIDE/HELP, and in the Pop-up "Tell me what do you want to do?" I am directed to the "Tridion Docs" I have indicated. I don't know why!
Please see the screenshot. I'm using the version translated into Italian - perhaps the problem is caused by the translation?
Hello SUZANA FERRAZ DE MATTOS BARRETTO ,
This seems to be caused by the Italian user interface you have selected on your end; I was also able to replicate the same behavior when the Italian UI was enabled.
I forwarded this to our engineering team for them to fix the issue in a future Studio update. Until the problem is addressed, you should be able to access the help topic from over here: https://docs.rws.com/980998/261377/trados-studio-2022/welcome-to-the-------------trados-studio-2022-documentation.
Thank you for your understanding.
Best Regards,
Vlad
Hello SUZANA FERRAZ DE MATTOS BARRETTO ,
This seems to be caused by the Italian user interface you have selected on your end; I was also able to replicate the same behavior when the Italian UI was enabled.
I forwarded this to our engineering team for them to fix the issue in a future Studio update. Until the problem is addressed, you should be able to access the help topic from over here: https://docs.rws.com/980998/261377/trados-studio-2022/welcome-to-the-------------trados-studio-2022-documentation.
Thank you for your understanding.
Best Regards,
Vlad
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