Hi,
I have 2 licences, one Freelance Plus and one Professional because I teach CAT Tools. However, when I switch to the Professional one, I can't create a project package, because the button is greyed out.
I have never used the Professional account before and I have never created any package in the past.
Can you please help?
Thank you,
Evdoxia
Evdoxia Renta We will be pleased to help you with this problem so have logged a support case on your behalf. We do prioritise customers who have a support contract so please keep in mind it could take up to 48 hours, especially over a weekend, but rest assured we will contact you as soon as we can. You will be contacted at the email address used for this Community. Support Case Id : 00843446 .
Evdoxia Renta We will be pleased to help you with this problem so have logged a support case on your behalf. We do prioritise customers who have a support contract so please keep in mind it could take up to 48 hours, especially over a weekend, but rest assured we will contact you as soon as we can. You will be contacted at the email address used for this Community. Support Case Id : 00843446 .
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