Comments not exporting to target document in GroupShare files

Hello everyone,

I have the following issue with the GroupShare files I proofread. Every time I create the target language documents, neither the comments the translator had added in the file nor the ones I added as the proofreader appear in the final Word document (generated both through “Generate Target Translations” and through “Save Target as”). I can only see them with “Export for Bilingual Review”, but that is not the type of document I need.

I've read some previous suggestions on the Community, where they say you have to make sure the option “Retain Studio target comments in target file” is selected for the file type you are working with, but even though it is checked, I’m still not seeing any comments in my target files. I’ve also read other people suggest making that change in your Project Settings; however, I don’t have any options available there to check/uncheck. Do you have any ideas of how I could solve this issue?

Thank you!

Virginia

  • While you maybe working with GroupShare - your concern of retaining comments are not Groupshare controlled but project / file type related.
    You mentioned 

    Retain Studio target comments in target file” is selected for the file type you are working with, but even though it is checked, I’m still not seeing any comments in my target files

    However that setting needs to be done BEFORE you create the project and if amended mid project it would have no bearing on the target file.

    I hope that explains why you tried without success and that in future ensure the option is enabled BEFORE you create the project

    Lyds

    Lydia Simplicio | RWS Group

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