Hello, I'm trying to access the TM of a project shared with me via Groupshare, but no matter the project, the TM will appear disabled and grayed out in the TM window, forcing the project manager to send me a local zipped copy. I have Studio 2014 and Windows 10, I've tried with firewall activated and deactivated and I really don't see where the problem could be coming from.
Nicolas
If the TM appears disabled in your project settings, it is either because you don't have online access to it or because the language pair does not match.
I suggest that as first step, you check if you can access the TM by removing it from the project settings and adding it again. This will require you to login to the server and you will see if you can access the server (credentials OK) and if you can see the TM.
You may also try to open the TM from the "Translation Memories" view, once you connected to the GS server, it will automatically show you the TMs that are available and match the language pair of your project.
Should you not be able to login to the GS server, you should contact the responsible person of your client to check why this is the case.
Walter
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