List of projects empty on client server in Group Share

I used to see the projects on my client's server on the Group Share page. Since this morning, I can't see any projects. The page is totally blank. I see his server and the status is "available", but the list of projects is empty. Same thing for the memory. I can't open a server base memory. Since he is my only client who works with Group Share, I can't test to see if it works with other server.

I'm using Trados 2014 and he recently migrated to 2015. Last week, everything was OK.

Thanks!

  • Jacinthe

    I suggest you contact the administrator of that GS server to find out what is wrong because the problem is most probably not a problem of Studio, but a problem of the GS server or an incompatibility of your client with the version of the GS server, although Studio 2014 should be able to communicate with a GS 2015 server without any problem.

    BTW: what do you mean by "the GroupShare page"? Is this within Studio or do you mean the web-based management console of GroupShare?

    Walter