Hi all,
after upgrading to Passolo 2022 Teams Edition, the installtion of the Translator Edition failed for some translators.
I attached the log file. Any hints how to solve this?
Thanks, Markus
[26DC:3110][2023-01-18T14:23:29]i001: Burn v3.11.2.4516, Windows v10.0 (Build 17763: Service Pack 0), path: C:\Windows\Temp\{xxxxxxxx-xxxx-xxxx-xxxx-xxxxxxxxxxxx}\.cr\Passolo2022Translator.exe
[26DC:3110][2023-01-18T14:23:29]i009: Command Line: '-burn.clean.room=C:\Users\<User>\Downloads\Passolo2022Translator.exe -burn.filehandle.attached=692 -burn.filehandle.self=708'
[26DC:3110][2023-01-18T14:23:29]i000: Setting string variable 'WixBundleOriginalSource' to value 'C:\Users\<User>\Downloads\Passolo2022Translator.exe'
[26DC:3110][2023-01-18T14:23:29]i000: Setting string variable 'WixBundleOriginalSourceFolder' to value 'C:\Users\<User>\Downloads\'
[26DC:3110][2023-01-18T14:23:29]i000: Setting string variable 'WixBundleLog' to value 'C:\Users\<User>\AppData\Local\Temp\Passolo_Translator_2022_-_Bundle_20230118142329.log'
[26DC:3110][2023-01-18T14:23:29]i000: Setting string variable 'WixBundleName' to value 'Passolo Translator 2022 - Bundle'
[26DC:3110][2023-01-18T14:23:29]i000: Setting string variable 'WixBundleManufacturer' to value 'Trados'
[26DC:298C][2023-01-18T14:23:29]i000: Setting numeric variable 'WixStdBALanguageId' to value 1033
[26DC:298C][2023-01-18T14:23:29]i000: Setting version variable 'WixBundleFileVersion' to value '22.0.88.0'
[26DC:3110][2023-01-18T14:23:29]i100: Detect begin, 3 packages
[26DC:3110][2023-01-18T14:23:29]i000: Setting string variable 'Netfx48FullVersion' to value '461814'
[26DC:3110][2023-01-18T14:23:29]i000: Setting numeric variable 'VCRedist14' to value 1
[26DC:3110][2023-01-18T14:23:30]w120: Detected partially cached package: NetFx48Web, invalid payload: NetFx48Web, reason: 0x80070002
[26DC:3110][2023-01-18T14:23:30]i052: Condition '(Netfx48FullVersion>=528040)' evaluates to false.
[26DC:3110][2023-01-18T14:23:30]i052: Condition 'VCRedist14=1' evaluates to true.
[26DC:3110][2023-01-18T14:23:30]i101: Detected package: NetFx48Web, state: Absent, cached: Partial
[26DC:3110][2023-01-18T14:23:30]i101: Detected package: VCRedist14, state: Present, cached: Complete
[26DC:3110][2023-01-18T14:23:30]i101: Detected package: Passolo_Setup, state: Absent, cached: None
[26DC:3110][2023-01-18T14:23:30]i199: Detect complete, result: 0x0
[26DC:3110][2023-01-18T14:23:31]i200: Plan begin, 3 packages, action: Install
[26DC:3110][2023-01-18T14:23:31]w321: Skipping dependency registration on package with no dependency providers: NetFx48Web
[26DC:3110][2023-01-18T14:23:31]i000: Setting string variable 'WixBundleLog_NetFx48Web' to value 'C:\Users\<User>\AppData\Local\Temp\Passolo_Translator_2022_-_Bundle_20230118142329_000_NetFx48Web.log'
[26DC:3110][2023-01-18T14:23:31]w321: Skipping dependency registration on package with no dependency providers: VCRedist14
[26DC:3110][2023-01-18T14:23:31]i000: Setting string variable 'WixBundleRollbackLog_Passolo_Setup' to value 'C:\Users\<User>\AppData\Local\Temp\Passolo_Translator_2022_-_Bundle_20230118142329_001_Passolo_Setup_rollback.log'
[26DC:3110][2023-01-18T14:23:31]i000: Setting string variable 'WixBundleLog_Passolo_Setup' to value 'C:\Users\<User>\AppData\Local\Temp\Passolo_Translator_2022_-_Bundle_20230118142329_001_Passolo_Setup.log'
[26DC:3110][2023-01-18T14:23:31]i201: Planned package: NetFx48Web, state: Absent, default requested: Present, ba requested: Present, execute: Install, rollback: None, cache: Yes, uncache: No, dependency: None
[26DC:3110][2023-01-18T14:23:31]i201: Planned package: VCRedist14, state: Present, default requested: Present, ba requested: Present, execute: None, rollback: None, cache: No, uncache: No, dependency: None
[26DC:3110][2023-01-18T14:23:31]i201: Planned package: Passolo_Setup, state: Absent, default requested: Present, ba requested: Present, execute: Install, rollback: Uninstall, cache: Yes, uncache: No, dependency: Register
[26DC:3110][2023-01-18T14:23:31]i299: Plan complete, result: 0x0
[26DC:3110][2023-01-18T14:23:31]i300: Apply begin
[26DC:3110][2023-01-18T14:23:31]i010: Launching elevated engine process.
[26DC:3110][2023-01-18T14:23:31]i011: Launched elevated engine process.
[26DC:3110][2023-01-18T14:23:31]i012: Connected to elevated engine.
[2E50:2EC8][2023-01-18T14:23:32]i358: Pausing automatic updates.
[2E50:2EC8][2023-01-18T14:23:32]i359: Paused automatic updates.
[2E50:2EC8][2023-01-18T14:23:32]i360: Creating a system restore point.
[2E50:2EC8][2023-01-18T14:23:32]i361: Created a system restore point.
[2E50:2EC8][2023-01-18T14:23:32]i370: Session begin, registration key: SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\{xxxxxxxx-xxxx-xxxx-xxxx-xxxxxxxxxxxx}, options: 0x7, disable resume: No
[2E50:2EC8][2023-01-18T14:23:32]i000: Caching bundle from: 'C:\Windows\Temp\{xxxxxxxx-xxxx-xxxx-xxxx-xxxxxxxxxxxx}\.be\Passolo2022.exe' to: 'C:\ProgramData\Package Cache\{xxxxxxxx-xxxx-xxxx-xxxx-xxxxxxxxxxxx}\Passolo2022.exe'
[2E50:2EC8][2023-01-18T14:23:32]i320: Registering bundle dependency provider: {xxxxxxxx-xxxx-xxxx-xxxx-xxxxxxxxxxxx}, version: 22.0.88.0
[2E50:2EC8][2023-01-18T14:23:32]i371: Updating session, registration key: SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\{xxxxxxxx-xxxx-xxxx-xxxx-xxxxxxxxxxxx}, resume: Active, restart initiated: No, disable resume: No
[26DC:316C][2023-01-18T14:23:32]w343: Prompt for source of package: NetFx48Web, payload: NetFx48Web, path: C:\Users\<User>\Downloads\ndp48-web.exe
[26DC:316C][2023-01-18T14:23:32]i338: Acquiring package: NetFx48Web, payload: NetFx48Web, download from: go.microsoft.com/.../
[2E50:07B4][2023-01-18T14:23:32]e000: Error 0x80091007: Hash mismatch for path: C:\ProgramData\Package Cache\.unverified\NetFx48Web, expected: 5A84A8E612E270E27D0061D58DB6B470153BE1F9, actual: 4181398AA1FD5190155AC3A388434E5F7EA0B667
[2E50:07B4][2023-01-18T14:23:32]e000: Error 0x80091007: Failed to verify hash of payload: NetFx48Web
[2E50:07B4][2023-01-18T14:23:32]e310: Failed to verify payload: NetFx48Web at path: C:\ProgramData\Package Cache\.unverified\NetFx48Web, error: 0x80091007. Deleting file.
[2E50:07B4][2023-01-18T14:23:32]e000: Error 0x80091007: Failed to cache payload: NetFx48Web
[26DC:316C][2023-01-18T14:23:32]e314: Failed to cache payload: NetFx48Web from working path: C:\Windows\Temp\{xxxxxxxx-xxxx-xxxx-xxxx-xxxxxxxxxxxx}\NetFx48Web, error: 0x80091007.
[26DC:316C][2023-01-18T14:23:32]e349: Application requested retry of payload: NetFx48Web, encountered error: 0x80091007. Retrying...
[26DC:316C][2023-01-18T14:23:32]w343: Prompt for source of package: NetFx48Web, payload: NetFx48Web, path: C:\Users\<User>\Downloads\ndp48-web.exe
[26DC:316C][2023-01-18T14:23:35]i338: Acquiring package: NetFx48Web, payload: NetFx48Web, download from: go.microsoft.com/.../
[2E50:07B4][2023-01-18T14:23:36]e000: Error 0x80091007: Hash mismatch for path: C:\ProgramData\Package Cache\.unverified\NetFx48Web, expected: 5A84A8E612E270E27D0061D58DB6B470153BE1F9, actual: 4181398AA1FD5190155AC3A388434E5F7EA0B667
[2E50:07B4][2023-01-18T14:23:36]e000: Error 0x80091007: Failed to verify hash of payload: NetFx48Web
[2E50:07B4][2023-01-18T14:23:36]e310: Failed to verify payload: NetFx48Web at path: C:\ProgramData\Package Cache\.unverified\NetFx48Web, error: 0x80091007. Deleting file.
[2E50:07B4][2023-01-18T14:23:36]e000: Error 0x80091007: Failed to cache payload: NetFx48Web
[26DC:316C][2023-01-18T14:23:36]e314: Failed to cache payload: NetFx48Web from working path: C:\Windows\Temp\{xxxxxxxx-xxxx-xxxx-xxxx-xxxxxxxxxxxx}\NetFx48Web, error: 0x80091007.
[26DC:316C][2023-01-18T14:23:36]e349: Application requested retry of payload: NetFx48Web, encountered error: 0x80091007. Retrying...
[26DC:316C][2023-01-18T14:23:36]w343: Prompt for source of package: NetFx48Web, payload: NetFx48Web, path: C:\Users\<User>\Downloads\ndp48-web.exe
[26DC:316C][2023-01-18T14:23:39]i338: Acquiring package: NetFx48Web, payload: NetFx48Web, download from: go.microsoft.com/.../
[2E50:07B4][2023-01-18T14:23:39]e000: Error 0x80091007: Hash mismatch for path: C:\ProgramData\Package Cache\.unverified\NetFx48Web, expected: 5A84A8E612E270E27D0061D58DB6B470153BE1F9, actual: 4181398AA1FD5190155AC3A388434E5F7EA0B667
[2E50:07B4][2023-01-18T14:23:39]e000: Error 0x80091007: Failed to verify hash of payload: NetFx48Web
[2E50:07B4][2023-01-18T14:23:39]e310: Failed to verify payload: NetFx48Web at path: C:\ProgramData\Package Cache\.unverified\NetFx48Web, error: 0x80091007. Deleting file.
[2E50:07B4][2023-01-18T14:23:39]e000: Error 0x80091007: Failed to cache payload: NetFx48Web
[26DC:316C][2023-01-18T14:23:39]e314: Failed to cache payload: NetFx48Web from working path: C:\Windows\Temp\{xxxxxxxx-xxxx-xxxx-xxxx-xxxxxxxxxxxx}\NetFx48Web, error: 0x80091007.
[26DC:3110][2023-01-18T14:23:39]e000: Error 0x80091007: Failed while caching, aborting execution.
[2E50:2EC8][2023-01-18T14:23:39]i372: Session end, registration key: SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\{xxxxxxxx-xxxx-xxxx-xxxx-xxxxxxxxxxxx}, resume: None, restart: None, disable resume: No
[2E50:2EC8][2023-01-18T14:23:39]i330: Removed bundle dependency provider: {xxxxxxxx-xxxx-xxxx-xxxx-xxxxxxxxxxxx}
[2E50:2EC8][2023-01-18T14:23:39]i352: Removing cached bundle: {xxxxxxxx-xxxx-xxxx-xxxx-xxxxxxxxxxxx}, from path: C:\ProgramData\Package Cache\{xxxxxxxx-xxxx-xxxx-xxxx-xxxxxxxxxxxx}\
[2E50:2EC8][2023-01-18T14:23:39]i371: Updating session, registration key: SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\{xxxxxxxx-xxxx-xxxx-xxxx-xxxxxxxxxxxx}, resume: None, restart initiated: No, disable resume: No
[26DC:3110][2023-01-18T14:23:39]i399: Apply complete, result: 0x80091007, restart: None, ba requested restart: No