Daniel Afewerk

I don't think the languages are the problem here.  Please try these things that seem to affect this for some users in 2021:

• make sure you have the language pairs you need to work with in your default template.  So go to File -> Options and look in here and add the language pairs you work with:
  
  
  
• also set the default language pair you use the most here:
  

You might have to recreate your project but try this and see if it help?  Either way I think this is related to something that has changed in Trados Studio 2021 in the way languages are handled since we now don't restrict them for any user and in previous versions you had to choose 5 languages at the start.

I have followed your instructions and unfortunately the problem persists.

Daniel Afewerk

Please can you download and install Fiddler, then tell me what response you are seeing?  You can find instructions here on where to get it from and how to configure it for use:

https://community.sdl.com/developers-more/developers/language-developers/w/wiki/5070/05-what-is-fiddler-and-how-to-use-it

Once installed all you have to do is run fiddler and Studio at the same time and then add the DeepL provider to Trados Studio.  Fiddler will tell us what information is being sent to DeepL and what the response is that might be causing this problem.

Dear Paul,

Without any explanation that I can give, the DeepL provider started to work, first erratically, then properly as I downloaded and run Fiddler and made the test of adding again the DeepL provider to SDL Trados 2021.

Thank you very much for your support! 

Hi, I have the same problem, Deepl is not working in my Trados 2021...

Pauline Richard

Since this thread has been answered I suggest you create a new one and provide a little more details explaining what happens.  It's not enough to simply say it doesn't work!

Dear Paul, 

I hope you are well. I want to recall the issue posted by Daniel. I have exactly the same issue, but only when choosing the EN>AR language combination. 

I have applied the above provided settings, but in vain. 

Could you please provide any hints on this matter?

I use Trados 2019. I have a DeepL pro subscription. 

Many thanks

khalid  

khalid FILA 

Here's the answer:

Answered: DeepL Plugin for Arabic

Verified Answer

Selima Ben Chagra The answer is in the API Docs for DeepL. Here's a direct quote: "[1] Please note that Arabic has not yet been added to the /languages endpoint because it does not yet support document…

By Paul 1 month ago in RWS AppStore > 2. RWS AppStore Applications