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To RWS Support
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Hi,
I'm up to date on everything (2021 SR2) but I can't get the app to work. I'm getting the following message in Studio and standalone:
According to this, it should work:
I've tried uninstalling and reinstalling the app to no avail. Looked at the troubleshooting steps but none seemed to help (I'm not deleting registry keys for versions of Studio I'm still using). Is this app supported in Studio 2021 SR2?
Michael Schroeder Geoffrey Williams
The versions on the appstore are not compatible with SR2. We have built a version for this but we can't release it yet because we need something fixed in Trados Studio 2021 SR2 first which I believe will be available with the CU due fairly soon. All being well we'll release the updated version once we have a version of Trados Studio it can run on.
Thanks Paul! Agree with Geoffrey, info here would be a good idea! Looking forward to a fix