Microsoft Translator Plugin is not working at all

Hello, The plugin all of a sudden is not working. I tried everything but non worked.

Screenshot of RWS AppStore with an error dialog box stating 'Unexpected error' and 'Object reference not set to an instance of an object.'Screenshot of RWS AppStore showing installed plug-ins with an error message on 'CommentView Plugin' stating 'Object reference not set to an instance of an object.'



Generated Image Alt-Text
[edited by: RWS Community AI at 2:05 PM (GMT 1) on 4 Aug 2024]
emoji
Parents Reply Children
  •  

    Thanks for all the screenshots.  Any chance you can provide the error log noted in one of them?

    Paul Filkin | RWS Group

    ________________________
    Design your own training!

    You've done the courses and still need to go a little further, or still not clear? 
    Tell us what you need in our Community Solutions Hub

    emoji
  • Hi Paul, all of them did not provide an option to save a stack report, unfortunately. I would have done so automatically. I hope you are doing well Paul. 

    emoji
  •  

    The image showed this:

    Not a stack trace... just a logfile.  Can you see if it's there?

    C:\Users\Ahmed\AppData\Roaming\RWS\AppStore\MicrosoftTranslatorProvider

    Paul Filkin | RWS Group

    ________________________
    Design your own training!

    You've done the courses and still need to go a little further, or still not clear? 
    Tell us what you need in our Community Solutions Hub

    emoji


    Generated Image Alt-Text
    [edited by: RWS Community AI at 4:18 PM (GMT 1) on 5 Aug 2024]
  • Hi Paul,

    I'm experiencing the same issue. I’ve just installed the trial version of Trados Studio 2024, and I’m excited about the possibility of upgrading my license if this issue can be resolved. For context: I’m currently using Trados Studio 2021. Although I purchased the upgrade to 2022, I wasn’t able to get MT Enhanced working at the time, so I chose to continue with the 2021 version.

    Please find my MicrosoftTranslatorProviderLogs enclosed. Could you have a quick look and let me know what may be the issue? My keys work just fine in 2021 (MT Enhanced) and my region is Global as per my account (see below). 

    Thank you very much, and have a great day! Blush

    Screenshot of Microsoft Azure portal showing SDL-API keys and endpoint page. Two obscured API keys are visible with a global locationregion. Information on Web API endpoints for text and document translation is provided.

    emoji


    Generated Image Alt-Text
    [edited by: RWS Community AI at 10:58 AM (GMT 1) on 3 Sep 2024]
  • Hi Paul or colleague: 

    Any chance you can have a look at my message of last week? My renewal depends on this (I'd love to use Trados 2024, but I won't be able to purchase the upgrade if I can't get this working in the coming weeks :-)

    Thanks!

    emoji
  • Hi Hans - The Studio 2024 trial does not include access to Studio 2024’s cloud capabilities, Language Weaver machine translation, MultiTerm, apps from the RWS AppStore, or other RWS products and services.

    emoji
  • Hi Frances, thanks for your response. I am a little bit confused though - I installed several apps from the app store and I really need this specific one to work before purchasing the license. Thanks for looking into this again.

    emoji
  •    

    Johannes,

    If you want someone to reply to you quickly, you need to add a link to them in your message, as above. You type @ and a dropdown list of all contributors in the thread will appear.

    Then an email will be sent to them alerting them to the fact that there is a message for them. No SDL support person has time to read each of the support emails that they see listed every day in case they need to reply to it.

    Also, this thread is quite old. It's better to start a new thread to get noticed and to receive the most current advice. This is done by clicking on the 'New' button at the top of this page.

    Hopefully you'll get a reply now quickly as I've included the 2 people you addressed your requests to.

    All the best,

    Ali Smiley

    emoji
  • Hi   

    I dont see an error screen print from you - where you also getting "An unexpected error occurred"?
    I know you tried to provide us with your error logs but I dont have access - request sent.
    For the benefit of other supporting team members like  please see if you can attach them.

    For 2024 (only) I am getting this horrible error (IDX12729: Unable to decode the header) which is specific to the 2024 and the plugin only

    Screenshot of an error message in the RWS AppStore Applications. The error dialog box reads 'An unexpected error occurred. The error was logged at C:UsersSimpli...AppDataRoamingTrados AppStoreMicrosoftTranslatorProvider. IDX12729: Unable to decode the header 'PII of type 'System.String' is hidden. For more details, see https:aka.msIdentityModelPII.' as Base64Url encoded string.'

    Are you by any chance getting this too? It will be investigated by with developments help in reference SDLCOM-6184

    While its not plugin or Trados Studio 2024, the only workaround I have till development provide us with more detail is to use Language Cloud and the equivalent AddOn


    Regards

    Lyds

    Lydia Simplicio | RWS Group

    _______
    Design your own training!

    You've done the courses and still need to go a little further, or still not clear? 
    Tell us what you need in our Community Solutions Hub

    emoji


    Generated Image Alt-Text
    [edited by: RWS Community AI at 8:57 PM (GMT 1) on 10 Sep 2024]
  • Hy Lyds,

    Thanks so much! I’m indeed experiencing the same issue:

    Screenshot of Microsoft Translator Provider API Key setup with an error dialog box stating 'An unexpected error occurred. An error occurred while sending the request.'

    When I select the wrong region (e.g. West Europe), I receive a different message:

    Close-up of an error dialog box with a message 'An unexpected error occurred. Response status code does not indicate success: 401 (PermissionDenied).'

    I’ve granted you access to the error log, but I’m also attaching it below, just in case it helps (hopefully, it’s not too chaotic :-)).

    Regarding the equivalent app you mentioned, that’s for working in Language Cloud. However, I’m currently working primarily on Trados locally. I appreciate the suggestion, though! I really hope the development team can look into this soon so I can make the transition to Trados 2024 shortly.

    Thanks once again!

    Kind regards,

    Hans

    MicrosoftTranslatorProvider.Helpers.ErrorHandler: 2024-09-03 12:36:40.1846 Error HandleError: System.Net.Http.HttpRequestException: An error occurred while sending the request. ---> System.Net.WebException: The remote name could not be resolved: 'global.api.cognitive.microsoft.com'
       at System.Net.HttpWebRequest.EndGetResponse(IAsyncResult asyncResult)
       at System.Net.Http.HttpClientHandler.GetResponseCallback(IAsyncResult ar)
       --- End of inner exception stack trace ---
       at System.Runtime.CompilerServices.TaskAwaiter.ThrowForNonSuccess(Task task)
       at System.Runtime.CompilerServices.TaskAwaiter.HandleNonSuccessAndDebuggerNotification(Task task)
       at System.Runtime.CompilerServices.TaskAwaiter`1.GetResult()
       at MicrosoftTranslatorProvider.Service.MicrosoftService.<AuthenticateUser>d__0.MoveNext()  
    MicrosoftTranslatorProvider.Helpers.ErrorHandler: 2024-09-03 12:39:09.7882 Error HandleError: System.ArgumentException: IDX12729: Unable to decode the header '[PII of type 'System.String' is hidden. For more details, see https://aka.ms/IdentityModel/PII.]' as Base64Url encoded string. ---> System.MissingMethodException: Method not found: 'Boolean Microsoft.IdentityModel.Tokens.Json.JsonSerializerPrimitives.IsReaderAtTokenType(System.Text.Json.Utf8JsonReader ByRef, System.Text.Json.JsonTokenType, Boolean)'.
       at System.IdentityModel.Tokens.Jwt.JwtHeader..ctor(String json)
       at System.IdentityModel.Tokens.Jwt.JwtHeader.Base64UrlDeserialize(String base64UrlEncodedJsonString)
       at System.IdentityModel.Tokens.Jwt.JwtSecurityToken.Decode(String[] tokenParts, String rawData)
       --- End of inner exception stack trace ---
       at System.IdentityModel.Tokens.Jwt.JwtSecurityToken.Decode(String[] tokenParts, String rawData)
       at System.IdentityModel.Tokens.Jwt.JwtSecurityTokenHandler.ReadJwtToken(String token)
       at MicrosoftTranslatorProvider.Service.MicrosoftService.ReadToken(String token)
       at MicrosoftTranslatorProvider.Service.MicrosoftService.<AuthenticateUser>d__0.MoveNext()  
    MicrosoftTranslatorProvider.Helpers.ErrorHandler: 2024-09-03 12:39:33.6862 Error HandleError: System.Net.Http.HttpRequestException: Response status code does not indicate success: 401 (PermissionDenied).
       at System.Net.Http.HttpResponseMessage.EnsureSuccessStatusCode()
       at MicrosoftTranslatorProvider.Service.MicrosoftService.<AuthenticateUser>d__0.MoveNext()  
    MicrosoftTranslatorProvider.Helpers.ErrorHandler: 2024-09-03 12:39:45.1891 Error HandleError: System.Net.Http.HttpRequestException: Response status code does not indicate success: 401 (PermissionDenied).
       at System.Net.Http.HttpResponseMessage.EnsureSuccessStatusCode()
       at MicrosoftTranslatorProvider.Service.MicrosoftService.<AuthenticateUser>d__0.MoveNext()  
    MicrosoftTranslatorProvider.Helpers.ErrorHandler: 2024-09-03 12:41:20.1404 Error HandleError: System.Net.Http.HttpRequestException: An error occurred while sending the request. ---> System.Net.WebException: The remote name could not be resolved: 'global.api.cognitive.microsoft.com'
       at System.Net.HttpWebRequest.EndGetResponse(IAsyncResult asyncResult)
       at System.Net.Http.HttpClientHandler.GetResponseCallback(IAsyncResult ar)
       --- End of inner exception stack trace ---
       at System.Runtime.CompilerServices.TaskAwaiter.ThrowForNonSuccess(Task task)
       at System.Runtime.CompilerServices.TaskAwaiter.HandleNonSuccessAndDebuggerNotification(Task task)
       at System.Runtime.CompilerServices.TaskAwaiter`1.GetResult()
       at MicrosoftTranslatorProvider.Service.MicrosoftService.<AuthenticateUser>d__0.MoveNext()  
    MicrosoftTranslatorProvider.Helpers.ErrorHandler: 2024-09-03 12:45:42.1168 Error HandleError: System.Net.Http.HttpRequestException: An error occurred while sending the request. ---> System.Net.WebException: The remote name could not be resolved: 'global.api.cognitive.microsoft.com'
       at System.Net.HttpWebRequest.EndGetResponse(IAsyncResult asyncResult)
       at System.Net.Http.HttpClientHandler.GetResponseCallback(IAsyncResult ar)
       --- End of inner exception stack trace ---
       at System.Runtime.CompilerServices.TaskAwaiter.ThrowForNonSuccess(Task task)
       at System.Runtime.CompilerServices.TaskAwaiter.HandleNonSuccessAndDebuggerNotification(Task task)
       at System.Runtime.CompilerServices.TaskAwaiter`1.GetResult()
       at MicrosoftTranslatorProvider.Service.MicrosoftService.<AuthenticateUser>d__0.MoveNext()  
    MicrosoftTranslatorProvider.Helpers.ErrorHandler: 2024-09-03 13:03:20.5269 Error HandleError: System.NullReferenceException: Object reference not set to an instance of an object.
       at MicrosoftTranslatorProvider.Service.PrivateEndpointService.TryRequestTranslation(PrivateEndpoint privateEndpoint, ProxySettings proxySettings, PairModel pairMapping, String textToTranslate)
       at MicrosoftTranslatorProvider.Service.PrivateEndpointService.RequestTranslation(PrivateEndpoint privateEndpoint, ProxySettings proxySettings, PairModel pairMapping, String textToTranslate)  
    MicrosoftTranslatorProvider.Helpers.ErrorHandler: 2024-09-03 13:03:20.7853 Error HandleError: System.NullReferenceException: Object reference not set to an instance of an object.
       at MicrosoftTranslatorProvider.Service.PrivateEndpointService.TryRequestTranslation(PrivateEndpoint privateEndpoint, ProxySettings proxySettings, PairModel pairMapping, String textToTranslate)
       at MicrosoftTranslatorProvider.Service.PrivateEndpointService.RequestTranslation(PrivateEndpoint privateEndpoint, ProxySettings proxySettings, PairModel pairMapping, String textToTranslate)  
    MicrosoftTranslatorProvider.Helpers.ErrorHandler: 2024-09-03 13:51:02.5875 Error HandleError: System.NullReferenceException: Object reference not set to an instance of an object.
       at MicrosoftTranslatorProvider.Service.PrivateEndpointService.TryRequestTranslation(PrivateEndpoint privateEndpoint, ProxySettings proxySettings, PairModel pairMapping, String textToTranslate)
       at MicrosoftTranslatorProvider.Service.PrivateEndpointService.RequestTranslation(PrivateEndpoint privateEndpoint, ProxySettings proxySettings, PairModel pairMapping, String textToTranslate)  
    MicrosoftTranslatorProvider.Helpers.ErrorHandler: 2024-09-03 13:51:02.6576 Error HandleError: System.NullReferenceException: Object reference not set to an instance of an object.
       at MicrosoftTranslatorProvider.Service.PrivateEndpointService.TryRequestTranslation(PrivateEndpoint privateEndpoint, ProxySettings proxySettings, PairModel pairMapping, String textToTranslate)
       at MicrosoftTranslatorProvider.Service.PrivateEndpointService.RequestTranslation(PrivateEndpoint privateEndpoint, ProxySettings proxySettings, PairModel pairMapping, String textToTranslate)  
    MicrosoftTranslatorProvider.Helpers.ErrorHandler: 2024-09-04 13:29:35.9521 Error HandleError: System.Net.Http.HttpRequestException: An error occurred while sending the request. ---> System.Net.WebException: The remote name could not be resolved: 'global.api.cognitive.microsoft.com'
       at System.Net.HttpWebRequest.EndGetResponse(IAsyncResult asyncResult)
       at System.Net.Http.HttpClientHandler.GetResponseCallback(IAsyncResult ar)
       --- End of inner exception stack trace ---
       at System.Runtime.CompilerServices.TaskAwaiter.ThrowForNonSuccess(Task task)
       at System.Runtime.CompilerServices.TaskAwaiter.HandleNonSuccessAndDebuggerNotification(Task task)
       at System.Runtime.CompilerServices.TaskAwaiter`1.GetResult()
       at MicrosoftTranslatorProvider.Service.MicrosoftService.<AuthenticateUser>d__0.MoveNext()  
    MicrosoftTranslatorProvider.Helpers.ErrorHandler: 2024-09-04 20:55:01.0413 Error HandleError: System.Net.Http.HttpRequestException: An error occurred while sending the request. ---> System.Net.WebException: The remote name could not be resolved: 'global.api.cognitive.microsoft.com'
       at System.Net.HttpWebRequest.EndGetResponse(IAsyncResult asyncResult)
       at System.Net.Http.HttpClientHandler.GetResponseCallback(IAsyncResult ar)
       --- End of inner exception stack trace ---
       at System.Runtime.CompilerServices.TaskAwaiter.ThrowForNonSuccess(Task task)
       at System.Runtime.CompilerServices.TaskAwaiter.HandleNonSuccessAndDebuggerNotification(Task task)
       at System.Runtime.CompilerServices.TaskAwaiter`1.GetResult()
       at MicrosoftTranslatorProvider.Service.MicrosoftService.<AuthenticateUser>d__0.MoveNext()  
    MicrosoftTranslatorProvider.Helpers.ErrorHandler: 2024-09-04 21:09:50.6882 Error HandleError: System.UriFormatException: Invalid URI: Invalid port specified.
       at System.Uri.CreateThis(String uri, Boolean dontEscape, UriKind uriKind)
       at System.Uri..ctor(String uriString)
       at TradosProxySettings.ProxyHelper.GetHttpClientHandler(ProxySettings proxySettings, Boolean acceptAllCertificates, HttpClientHandler httpClientHandler)
       at MicrosoftTranslatorProvider.Service.MicrosoftService.<AuthenticateUser>d__0.MoveNext()  
    MicrosoftTranslatorProvider.Helpers.ErrorHandler: 2024-09-04 21:09:59.6602 Error HandleError: System.UriFormatException: Invalid URI: Invalid port specified.
       at System.Uri.CreateThis(String uri, Boolean dontEscape, UriKind uriKind)
       at System.Uri..ctor(String uriString)
       at TradosProxySettings.ProxyHelper.GetHttpClientHandler(ProxySettings proxySettings, Boolean acceptAllCertificates, HttpClientHandler httpClientHandler)
       at MicrosoftTranslatorProvider.Service.MicrosoftService.<AuthenticateUser>d__0.MoveNext()  
    MicrosoftTranslatorProvider.Helpers.ErrorHandler: 2024-09-04 21:10:26.5799 Error HandleError: System.Net.Http.HttpRequestException: An error occurred while sending the request. ---> System.Net.WebException: Unable to connect to the remote server ---> System.Net.Sockets.SocketException: A connection attempt failed because the connected party did not properly respond after a period of time, or established connection failed because connected host has failed to respond 192.168.1.10:1
       at System.Net.Sockets.Socket.InternalEndConnect(IAsyncResult asyncResult)
       at System.Net.Sockets.Socket.EndConnect(IAsyncResult asyncResult)
       at System.Net.ServicePoint.ConnectSocketInternal(Boolean connectFailure, Socket s4, Socket s6, Socket& socket, IPAddress& address, ConnectSocketState state, IAsyncResult asyncResult, Exception& exception)
       --- End of inner exception stack trace ---
       at System.Net.HttpWebRequest.EndGetResponse(IAsyncResult asyncResult)
       at System.Net.Http.HttpClientHandler.GetResponseCallback(IAsyncResult ar)
       --- End of inner exception stack trace ---
       at System.Runtime.CompilerServices.TaskAwaiter.ThrowForNonSuccess(Task task)
       at System.Runtime.CompilerServices.TaskAwaiter.HandleNonSuccessAndDebuggerNotification(Task task)
       at System.Runtime.CompilerServices.TaskAwaiter`1.GetResult()
       at MicrosoftTranslatorProvider.Service.MicrosoftService.<AuthenticateUser>d__0.MoveNext()  
    MicrosoftTranslatorProvider.Helpers.ErrorHandler: 2024-09-04 21:10:29.8578 Error HandleError: System.Net.Http.HttpRequestException: An error occurred while sending the request. ---> System.Net.WebException: Unable to connect to the remote server ---> System.Net.Sockets.SocketException: A connection attempt failed because the connected party did not properly respond after a period of time, or established connection failed because connected host has failed to respond 192.168.1.10:1
       at System.Net.Sockets.Socket.InternalEndConnect(IAsyncResult asyncResult)
       at System.Net.Sockets.Socket.EndConnect(IAsyncResult asyncResult)
       at System.Net.ServicePoint.ConnectSocketInternal(Boolean connectFailure, Socket s4, Socket s6, Socket& socket, IPAddress& address, ConnectSocketState state, IAsyncResult asyncResult, Exception& exception)
       --- End of inner exception stack trace ---
       at System.Net.HttpWebRequest.EndGetResponse(IAsyncResult asyncResult)
       at System.Net.Http.HttpClientHandler.GetResponseCallback(IAsyncResult ar)
       --- End of inner exception stack trace ---
       at System.Runtime.CompilerServices.TaskAwaiter.ThrowForNonSuccess(Task task)
       at System.Runtime.CompilerServices.TaskAwaiter.HandleNonSuccessAndDebuggerNotification(Task task)
       at System.Runtime.CompilerServices.TaskAwaiter`1.GetResult()
       at MicrosoftTranslatorProvider.Service.MicrosoftService.<AuthenticateUser>d__0.MoveNext()  
    MicrosoftTranslatorProvider.Helpers.ErrorHandler: 2024-09-04 21:10:35.4543 Error HandleError: System.Net.Http.HttpRequestException: An error occurred while sending the request. ---> System.Net.WebException: Unable to connect to the remote server ---> System.Net.Sockets.SocketException: A connection attempt failed because the connected party did not properly respond after a period of time, or established connection failed because connected host has failed to respond 192.168.1.10:1
       at System.Net.Sockets.Socket.InternalEndConnect(IAsyncResult asyncResult)
       at System.Net.Sockets.Socket.EndConnect(IAsyncResult asyncResult)
       at System.Net.ServicePoint.ConnectSocketInternal(Boolean connectFailure, Socket s4, Socket s6, Socket& socket, IPAddress& address, ConnectSocketState state, IAsyncResult asyncResult, Exception& exception)
       --- End of inner exception stack trace ---
       at System.Net.HttpWebRequest.EndGetResponse(IAsyncResult asyncResult)
       at System.Net.Http.HttpClientHandler.GetResponseCallback(IAsyncResult ar)
       --- End of inner exception stack trace ---
       at System.Runtime.CompilerServices.TaskAwaiter.ThrowForNonSuccess(Task task)
       at System.Runtime.CompilerServices.TaskAwaiter.HandleNonSuccessAndDebuggerNotification(Task task)
       at System.Runtime.CompilerServices.TaskAwaiter`1.GetResult()
       at MicrosoftTranslatorProvider.Service.MicrosoftService.<AuthenticateUser>d__0.MoveNext()  
    MicrosoftTranslatorProvider.Helpers.ErrorHandler: 2024-09-04 21:10:41.9234 Error HandleError: System.Net.Http.HttpRequestException: An error occurred while sending the request. ---> System.Net.WebException: Unable to connect to the remote server ---> System.Net.Sockets.SocketException: A connection attempt failed because the connected party did not properly respond after a period of time, or established connection failed because connected host has failed to respond 192.168.1.10:1
       at System.Net.Sockets.Socket.InternalEndConnect(IAsyncResult asyncResult)
       at System.Net.Sockets.Socket.EndConnect(IAsyncResult asyncResult)
       at System.Net.ServicePoint.ConnectSocketInternal(Boolean connectFailure, Socket s4, Socket s6, Socket& socket, IPAddress& address, ConnectSocketState state, IAsyncResult asyncResult, Exception& exception)
       --- End of inner exception stack trace ---
       at System.Net.HttpWebRequest.EndGetResponse(IAsyncResult asyncResult)
       at System.Net.Http.HttpClientHandler.GetResponseCallback(IAsyncResult ar)
       --- End of inner exception stack trace ---
       at System.Runtime.CompilerServices.TaskAwaiter.ThrowForNonSuccess(Task task)
       at System.Runtime.CompilerServices.TaskAwaiter.HandleNonSuccessAndDebuggerNotification(Task task)
       at System.Runtime.CompilerServices.TaskAwaiter`1.GetResult()
       at MicrosoftTranslatorProvider.Service.MicrosoftService.<AuthenticateUser>d__0.MoveNext()  
    MicrosoftTranslatorProvider.Helpers.ErrorHandler: 2024-09-04 21:10:50.0902 Error HandleError: System.Net.Http.HttpRequestException: An error occurred while sending the request. ---> System.Net.WebException: Unable to connect to the remote server ---> System.Net.Sockets.SocketException: A connection attempt failed because the connected party did not properly respond after a period of time, or established connection failed because connected host has failed to respond 192.168.1.10:1
       at System.Net.Sockets.Socket.InternalEndConnect(IAsyncResult asyncResult)
       at System.Net.Sockets.Socket.EndConnect(IAsyncResult asyncResult)
       at System.Net.ServicePoint.ConnectSocketInternal(Boolean connectFailure, Socket s4, Socket s6, Socket& socket, IPAddress& address, ConnectSocketState state, IAsyncResult asyncResult, Exception& exception)
       --- End of inner exception stack trace ---
       at System.Net.HttpWebRequest.EndGetResponse(IAsyncResult asyncResult)
       at System.Net.Http.HttpClientHandler.GetResponseCallback(IAsyncResult ar)
       --- End of inner exception stack trace ---
       at System.Runtime.CompilerServices.TaskAwaiter.ThrowForNonSuccess(Task task)
       at System.Runtime.CompilerServices.TaskAwaiter.HandleNonSuccessAndDebuggerNotification(Task task)
       at System.Runtime.CompilerServices.TaskAwaiter`1.GetResult()
       at MicrosoftTranslatorProvider.Service.MicrosoftService.<AuthenticateUser>d__0.MoveNext()  
    MicrosoftTranslatorProvider.Helpers.ErrorHandler: 2024-09-04 21:13:32.1524 Error HandleError: System.Net.Http.HttpRequestException: An error occurred while sending the request. ---> System.Net.WebException: The remote name could not be resolved: 'global.api.cognitive.microsoft.com'
       at System.Net.HttpWebRequest.EndGetResponse(IAsyncResult asyncResult)
       at System.Net.Http.HttpClientHandler.GetResponseCallback(IAsyncResult ar)
       --- End of inner exception stack trace ---
       at System.Runtime.CompilerServices.TaskAwaiter.ThrowForNonSuccess(Task task)
       at System.Runtime.CompilerServices.TaskAwaiter.HandleNonSuccessAndDebuggerNotification(Task task)
       at System.Runtime.CompilerServices.TaskAwaiter`1.GetResult()
       at MicrosoftTranslatorProvider.Service.MicrosoftService.<AuthenticateUser>d__0.MoveNext()  
    MicrosoftTranslatorProvider.Helpers.ErrorHandler: 2024-09-04 21:13:37.5996 Error HandleError: System.Net.Http.HttpRequestException: An error occurred while sending the request. ---> System.Net.WebException: The remote name could not be resolved: 'global.api.cognitive.microsoft.com'
       at System.Net.HttpWebRequest.EndGetResponse(IAsyncResult asyncResult)
       at System.Net.Http.HttpClientHandler.GetResponseCallback(IAsyncResult ar)
       --- End of inner exception stack trace ---
       at System.Runtime.CompilerServices.TaskAwaiter.ThrowForNonSuccess(Task task)
       at System.Runtime.CompilerServices.TaskAwaiter.HandleNonSuccessAndDebuggerNotification(Task task)
       at System.Runtime.CompilerServices.TaskAwaiter`1.GetResult()
       at MicrosoftTranslatorProvider.Service.MicrosoftService.<AuthenticateUser>d__0.MoveNext()  
    MicrosoftTranslatorProvider.Helpers.ErrorHandler: 2024-09-04 21:15:25.3587 Error HandleError: System.Net.Http.HttpRequestException: An error occurred while sending the request. ---> System.Net.WebException: Unable to connect to the remote server ---> System.Net.Sockets.SocketException: No connection could be made because the target machine actively refused it 192.168.1.1:1
       at System.Net.Sockets.Socket.InternalEndConnect(IAsyncResult asyncResult)
       at System.Net.Sockets.Socket.EndConnect(IAsyncResult asyncResult)
       at System.Net.ServicePoint.ConnectSocketInternal(Boolean connectFailure, Socket s4, Socket s6, Socket& socket, IPAddress& address, ConnectSocketState state, IAsyncResult asyncResult, Exception& exception)
       --- End of inner exception stack trace ---
       at System.Net.HttpWebRequest.EndGetResponse(IAsyncResult asyncResult)
       at System.Net.Http.HttpClientHandler.GetResponseCallback(IAsyncResult ar)
       --- End of inner exception stack trace ---
       at System.Runtime.CompilerServices.TaskAwaiter.ThrowForNonSuccess(Task task)
       at System.Runtime.CompilerServices.TaskAwaiter.HandleNonSuccessAndDebuggerNotification(Task task)
       at System.Runtime.CompilerServices.TaskAwaiter`1.GetResult()
       at MicrosoftTranslatorProvider.Service.MicrosoftService.<AuthenticateUser>d__0.MoveNext()  
    MicrosoftTranslatorProvider.Helpers.ErrorHandler: 2024-09-06 18:17:12.2120 Error HandleError: System.ArgumentException: IDX12729: Unable to decode the header '[PII of type 'System.String' is hidden. For more details, see https://aka.ms/IdentityModel/PII.]' as Base64Url encoded string. ---> System.MissingMethodException: Method not found: 'Boolean Microsoft.IdentityModel.Tokens.Json.JsonSerializerPrimitives.IsReaderAtTokenType(System.Text.Json.Utf8JsonReader ByRef, System.Text.Json.JsonTokenType, Boolean)'.
       at System.IdentityModel.Tokens.Jwt.JwtHeader..ctor(String json)
       at System.IdentityModel.Tokens.Jwt.JwtHeader.Base64UrlDeserialize(String base64UrlEncodedJsonString)
       at System.IdentityModel.Tokens.Jwt.JwtSecurityToken.Decode(String[] tokenParts, String rawData)
       --- End of inner exception stack trace ---
       at System.IdentityModel.Tokens.Jwt.JwtSecurityToken.Decode(String[] tokenParts, String rawData)
       at System.IdentityModel.Tokens.Jwt.JwtSecurityTokenHandler.ReadJwtToken(String token)
       at MicrosoftTranslatorProvider.Service.MicrosoftService.ReadToken(String token)
       at MicrosoftTranslatorProvider.Service.MicrosoftService.<AuthenticateUser>d__0.MoveNext()  
    MicrosoftTranslatorProvider.Helpers.ErrorHandler: 2024-09-06 18:17:19.8685 Error HandleError: System.Net.Http.HttpRequestException: An error occurred while sending the request. ---> System.Net.WebException: The remote name could not be resolved: 'global.api.cognitive.microsoft.com'
       at System.Net.HttpWebRequest.EndGetResponse(IAsyncResult asyncResult)
       at System.Net.Http.HttpClientHandler.GetResponseCallback(IAsyncResult ar)
       --- End of inner exception stack trace ---
       at System.Runtime.CompilerServices.TaskAwaiter.ThrowForNonSuccess(Task task)
       at System.Runtime.CompilerServices.TaskAwaiter.HandleNonSuccessAndDebuggerNotification(Task task)
       at System.Runtime.CompilerServices.TaskAwaiter`1.GetResult()
       at MicrosoftTranslatorProvider.Service.MicrosoftService.<AuthenticateUser>d__0.MoveNext()  
    MicrosoftTranslatorProvider.Helpers.ErrorHandler: 2024-09-06 18:17:27.5102 Error HandleError: System.Net.Http.HttpRequestException: Response status code does not indicate success: 401 (PermissionDenied).
       at System.Net.Http.HttpResponseMessage.EnsureSuccessStatusCode()
       at MicrosoftTranslatorProvider.Service.MicrosoftService.<AuthenticateUser>d__0.MoveNext()  
    MicrosoftTranslatorProvider.Helpers.ErrorHandler: 2024-09-06 18:17:33.4374 Error HandleError: System.Net.Http.HttpRequestException: An error occurred while sending the request. ---> System.Net.WebException: The remote name could not be resolved: 'global.api.cognitive.microsoft.com'
       at System.Net.HttpWebRequest.EndGetResponse(IAsyncResult asyncResult)
       at System.Net.Http.HttpClientHandler.GetResponseCallback(IAsyncResult ar)
       --- End of inner exception stack trace ---
       at System.Runtime.CompilerServices.TaskAwaiter.ThrowForNonSuccess(Task task)
       at System.Runtime.CompilerServices.TaskAwaiter.HandleNonSuccessAndDebuggerNotification(Task task)
       at System.Runtime.CompilerServices.TaskAwaiter`1.GetResult()
       at MicrosoftTranslatorProvider.Service.MicrosoftService.<AuthenticateUser>d__0.MoveNext()  
    MicrosoftTranslatorProvider.Helpers.ErrorHandler: 2024-09-10 23:05:45.0071 Error HandleError: System.Net.Http.HttpRequestException: An error occurred while sending the request. ---> System.Net.WebException: The remote name could not be resolved: 'global.api.cognitive.microsoft.com'
       at System.Net.HttpWebRequest.EndGetResponse(IAsyncResult asyncResult)
       at System.Net.Http.HttpClientHandler.GetResponseCallback(IAsyncResult ar)
       --- End of inner exception stack trace ---
       at System.Runtime.CompilerServices.TaskAwaiter.ThrowForNonSuccess(Task task)
       at System.Runtime.CompilerServices.TaskAwaiter.HandleNonSuccessAndDebuggerNotification(Task task)
       at System.Runtime.CompilerServices.TaskAwaiter`1.GetResult()
       at MicrosoftTranslatorProvider.Service.MicrosoftService.<AuthenticateUser>d__0.MoveNext()  
    MicrosoftTranslatorProvider.Helpers.ErrorHandler: 2024-09-10 23:08:25.9905 Error HandleError: System.Net.Http.HttpRequestException: Response status code does not indicate success: 401 (PermissionDenied).
       at System.Net.Http.HttpResponseMessage.EnsureSuccessStatusCode()
       at MicrosoftTranslatorProvider.Service.MicrosoftService.<AuthenticateUser>d__0.MoveNext()  
    MicrosoftTranslatorProvider.Helpers.ErrorHandler: 2024-09-10 23:09:20.9638 Error HandleError: System.Net.Http.HttpRequestException: An error occurred while sending the request. ---> System.Net.WebException: The remote name could not be resolved: 'global.api.cognitive.microsoft.com'
       at System.Net.HttpWebRequest.EndGetResponse(IAsyncResult asyncResult)
       at System.Net.Http.HttpClientHandler.GetResponseCallback(IAsyncResult ar)
       --- End of inner exception stack trace ---
       at System.Runtime.CompilerServices.TaskAwaiter.ThrowForNonSuccess(Task task)
       at System.Runtime.CompilerServices.TaskAwaiter.HandleNonSuccessAndDebuggerNotification(Task task)
       at System.Runtime.CompilerServices.TaskAwaiter`1.GetResult()
       at MicrosoftTranslatorProvider.Service.MicrosoftService.<AuthenticateUser>d__0.MoveNext()  
    



    Generated Image Alt-Text
    [edited by: RWS Community AI at 9:26 PM (GMT 1) on 10 Sep 2024]