Probability score: 0.6  

Question improvement suggestion: Please provide the exact version of Trados Studio you are using and any specific error messages you encountered during the installation or update process.  

In the meantime, based on the information you have provided, here is a suggested answer to your question:  

Hello,  

It sounds like you're experiencing some challenges with the OpenAI Add-in after updating it in Trados Studio 2024. Here are some steps you can take to troubleshoot the issue:  

**Step 1:** Verify Installation  

- Ensure that the OpenAI Add-in is properly installed. Go to the Add-Ins menu in Trados Studio and check if it appears under the RWS AppStore section. If it’s not listed, you may need to reinstall it.  

**Step 2:** Reinstall the Add-in  

- Uninstall the current version of the OpenAI Add-in from the Add-Ins > RWS AppStore > Installed plug-ins.  

- Download the latest version from the RWS AppStore and install it again.  

**Step 3:** Check for Updates  

- Make sure that your Trados Studio is up to date. Go to Help > Check for updates to ensure you have the latest version installed.  

**Step 4:** Repair Installation  

- If the issue persists, consider performing a repair installation of Trados Studio. Close all RWS applications, go to Control Panel > Programs and Features, select Trados Studio, and choose Repair.  

**Step 5:** Reset Settings  

- If the problem continues, you might want to reset your Trados Studio settings. Navigate to C:\Users\%USERNAME%\AppData\Roaming\Trados\Trados Studio\ and rename the relevant folder (e.g., Studio17) to something like Studio17_old. Restart Trados Studio afterward.  

**Step 6:** Check Internet Connection  

- Ensure that your internet connection is stable, as the OpenAI Add-in requires internet access to function properly.  

If you follow these steps and still encounter issues, please provide any specific error messages or behaviors you observe, as this will help in diagnosing the problem further.  

I hope this answer addressed your question. If not, please reject the answer, add the question improvement suggestion information, and click the RWS Community AI checkbox on the right to try again.  

RWS Community AI

Provided steps are no solution. No OpenAI provider available. OpenAI Provider reinstall from AppStore (from within Trados): App installs, but is not avaibale after restart Trados 2024 SR1.

Provided steps are no solution. No OpenAI provider available. OpenAI Provider reinstall from AppStore (from within Trados): App installs, but is not avaibale after restart Trados 2024 SR1.