Hello, everyone! I'm having problem accessing the language cloud. I receive the following message: An account has already been linked to your organization. We recommend that you account administrator (...). has anyone know how to fix it? Thank you very much!!!
Hi Paula, I have the same problem. Did you get any answer?
I opened a support ticket and the issue was solved the next day - what a pleasant surprise! 
This message usually appears when a user is created in Trados Live account and that user was not added to a user group.
Can you please make sure that the user is added to one of the Trados Live groups?
Alex J.
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