machine translation problems

Question

Hola! I bought last year Studio 2021 and have a SDL Language Cloud account for automatic translation but it does not appear in Studio 2021 when selectign TMs and resources for translating files... How can I activate it again in Studio 2021? Please HELP! THX!

Robert Whitaker · Answer

Hi Jesus 
 There are two steps you need to follow. The first is to connect your copy of Studio to your account by clicking on the "Sign In" button at the top right of the Studio window - use your OOS/RWS account login credentials to connect. Once you have done that, in an existing project - or when you set up a new one - under the "Use ..." button which you use to select your TM, you'll see an option marked "Cloud based resources" - select that and you'll get the dialogue for using the MT service. 
 This title did change in a recent update, so make sure you're using SR2 - before that, it said SDL Language Cloud, but I'd suggest updating to the latest version anyway, if you haven't already. 
 Hope that helps - let me know if not 
 Rob

Ana-Maria Bugnar · Answer

Hello JESUS M. GOMEZ FERNANDEZ-CABRERA , please check again, try to add NMT by selecting the Cloud-based resources option in Trados Studio 2021 SR2, in Project Settings. I have checked your account and resolved the issue - the subscription was expired. More details will be provided by email in ticket 00653681.

Trados Studio > 4. Machine Translation

machine translation problems