MT not populating target

Question

Hi all, 
 I connect language weaver to my project and run pretranslation batch task to populate empty segments with MT. 
 However, when I open the files in the editor, the target is still empty. I have to click on every segment manually in order to populate them. 
 Any thoughts, what's the cause? 
 Thanks! 
 Eleni

Radu Boloveschi · Answer

Eleni Katsamaki 
 Thank you for your follow-up. I'm sorry to hear that you are still experiencing problems. 
 Can you please confirm what provider are you using for machine translation? Language Weaver plugin ( please confirm the version) or Cloud-based resources. Please add a screenshot with your Project Settings window. 
 What type of files are you pre-translating? 
 Are you using the option "When no match found" - "Apply automated translation"? 
 Thank you, 
 Radu

Radu Boloveschi · Answer

Eleni Katsamaki 
 Also can you check the Trados Studio log file ( File - View Log File) open it and see if there are any errors there. Maybe add a screenshot or the error logs here to see if there is something relevant.

Radu Boloveschi · Answer

Eleni Katsamaki We will be pleased to help you with this problem so have logged a support case on your behalf. We do prioritise customers who have a support contract so please keep in mind it could take up to 48 hours, especially over a weekend, but rest assured we will contact you as soon as we can. You will be contacted at the email address used for this Community. Support Case Id : 00843341 .

Trados Studio > 5. Machine Translation

MT not populating target