Ana Gabriela Macario please can you try following these instructions: https://gateway.sdl.com/apex/communityknowledge?articleName=000003356

Lyds

Thank you very much. I follow that link and solve the problem.

But now I have other problem. I am not able to add terms in multiterm because when I try a message in red appear on the botton, the message says: ¨one or more errors occurred¨ 

Could anyone help me? thanks a lot

Ana Gabriela Macario - well for this new problem I would have advised the same article. But as you have just applied it, I wont reference it again.

But I Would try this, where it asks you to reorganise your Termbase: https://gateway.sdl.com/apex/communityknowledge?articleName=000001161
Another possible thing to check, would be if your Studio and MultiTerm versions are aligned and correctly updated to the latest.

Lyds

Thank you very much Lyds! I could solve the problem! Thanks again!

Thank you very much Lyds! I could solve the problem! Thanks again!

wonderful Ana Gabriela Macario