3. MultiTerm - Recent Threads

RE: lien entre Trados et base terminologique ne fonctionne pas

RWS Community AI — Mon, 04 May 2026 09:41:19 GMT

Probability score: 0.7

Question improvement suggestion: Provide specific details about any error messages received, the steps you've taken to troubleshoot, and confirm if the termbase is correctly linked to your project settings.

In the meantime, based on the information you have provided, here is a suggested answer to your question:

Hello,

It seems you're experiencing issues with the link between Trados Studio 2024 and your terminology database in MultiTerm. Here are some steps you can take to troubleshoot and potentially resolve the issue:

**Step 1:** **Check Termbase Link**

- Ensure that your termbase is correctly linked to your project. Go to 'Project Settings' > 'Language Pairs' > 'Terminology' and verify that the termbase is listed and selected.

**Step 2:** **Use the Correct Tab**

- When trying to view terms, make sure you are using the 'Term Recognition' tab instead of the 'Termbase Search' tab. The 'Term Recognition' tab is designed for automatic term recognition and will show terms highlighted in your source text.

**Step 3:** **Reset Window Layout**

- If you do not see the results window, try resetting the window layout. Go to 'View' > 'Reset Window Layout' in both Trados Studio and MultiTerm.

**Step 4:** **Check for Updates**

- Ensure that both Trados Studio and MultiTerm are up to date. Check for updates within the applications and install any pending updates.

**Step 5:** **Antivirus Interference**

- Sometimes, antivirus software can block essential files. Check your antivirus settings to ensure that Trados files are not being blocked. You may need to add exceptions for specific file types related to your termbase.

**Step 6:** **Reorganize Termbase**

- If you have added many terms, it may help to reorganize your termbase. Open your termbase in MultiTerm, go to 'Termbase Management', and select 'Reorganize'.

**Step 7:** **Test with a New Project**

- If the issue persists, try creating a new project with the same files and termbase to see if the problem continues.

If you follow these steps and still encounter issues, please provide any specific error messages you receive or additional details about your setup, and I would be happy to assist further.

I hope this answer addressed your question. If not, please reject the answer, add the question improvement suggestion information, and click the RWS Community AI checkbox on the right to try again.

RWS Community AI

lien entre Trados et base terminologique ne fonctionne pas

Anne-Laure Galaud — Mon, 04 May 2026 09:41:02 GMT

bonjour,

j'utilise Trados 2024 et multiterm.

il semblerait que le lien entre mon projet et la base terminologique soit rompu de facon aleatoire. j'ai le message "aucun resultat disponible" alors que lorsque je vais dans ma base, j'ai bien des termes qui figurent

Terms sometimes added only on second attempt?

Frank Van T Veer — Wed, 29 Apr 2026 06:09:43 GMT

I sometime encounter a problem in Multiterm (2024, but it happened in 2021 as well) that terms aren't added to the database at the first go. I need to add the term again a second time and then the term is shown twice in the Term Recognition pane. This doesn't happen always, the behaviour is very inconsistently. Any ideas why this might happen? (Trados Studio 2024 SR1 - 18.1.3.6657).Currently, the MultiTerm database was added new in Studio 2024 at the start of the project and only contains 20 -30 terms.

RE: Terms sometimes added only on second attempt?

RWS Community AI — Wed, 29 Apr 2026 06:10:00 GMT

Probability score: 0.6

Question improvement suggestion: Provide specific steps to reproduce the issue and clarify if any error messages appear when the terms fail to add correctly.

In the meantime, based on the information you have provided, here is a suggested answer to your question:

Hello,

It sounds like you're experiencing an intermittent issue with adding terms in MultiTerm, which can indeed be frustrating. Here are some steps you can take to troubleshoot and potentially resolve the problem:

**Step 1:** **Reorganize Your Termbase**

- Open MultiTerm and go to the Termbase Management view.

- Select your termbase and click on the 'Reorganize' icon. This can help refresh the termbase and improve term recognition.

**Step 2:** **Check for Updates**

- Ensure that both Trados Studio and MultiTerm are updated to the latest versions. Updates often include fixes for known issues.

**Step 3:** **Use the 'Rapid Add Term' Plugin**

- If you haven't already, consider installing the 'Rapid Add Term' (RAT) plugin from the RWS AppStore. This plugin can enhance the term addition process and may help with the issue you're facing.

**Step 4:** **Try Adding Terms Again**

- If the issue persists, try clicking on an existing term in the Term Recognition pane before adding a new term. This has been noted as a workaround for similar issues.

**Step 5:** **Reset Window Layout**

- If you are still facing issues, try resetting the window layout in both Trados Studio and MultiTerm. Go to View > Reset Window Layout.

If these steps do not resolve the issue, it may be beneficial to keep an eye out for future updates that may address this behavior, as it has been logged with Development.

I hope this answer addressed your question. If not, please reject the answer, add the question improvement suggestion information, and click the RWS Community AI checkbox on the right to try again.

RWS Community AI

RE: Termbase recognition doesn't work since reinstalling Trados 2022 on a new computer

Ana Sabo — Mon, 20 Apr 2026 11:23:05 GMT

ElMo We will be pleased to help you with this problem so have logged a support case on your behalf. We do prioritise customers who have a support contract so please keep in mind it could take up to 48 hours, especially over a weekend, but rest assured we will contact you as soon as we can. You will be contacted at the email address used for this Community. Support Case Id : CS0046741.

Termbase recognition doesn't work since reinstalling Trados 2022 on a new computer

ElMo — Mon, 20 Apr 2026 10:27:56 GMT

Dear community,

I hope someone here will be able to help me, since the IT-people from the agency I work with couldn't help me with this problem so far. I had to reinstall Trados 2022 on a new computer (Windows 11) and since then, the termbase recognition doesn't work anymore. Every time I open a project, the translation memory works perfectly, but the termbase is automatically deactivated with a message telling me it's impossible to establish a connexion to the termbase and the term recognition can't be used for this termbase. I've tried a few tricks found on Community Knowledge pages (which don't seem to work anymore though, I just tried to access the page again), but nothing helped. Has anyone encountered the same problem or has any idea how to resolve it? I'd be super grateful!

RE: Termbase recognition doesn't work since reinstalling Trados 2022 on a new computer

ElMo — Mon, 20 Apr 2026 10:36:02 GMT

One precision: the termbase are sent with the projects from the agency and are server-based.

RE: Termbase recognition doesn't work since reinstalling Trados 2022 on a new computer

RWS Community AI — Mon, 20 Apr 2026 10:28:19 GMT

Probability score: 0.7

Question improvement suggestion: Provide specific details about the termbase setup, including whether it's local or server-based, and any error messages received.

In the meantime, based on the information you have provided, here is a suggested answer to your question:

Hello,

It sounds like you're experiencing a frustrating issue with termbase recognition in Trados Studio 2022 after reinstalling on a new computer. Here are some steps you can take to troubleshoot and hopefully resolve the problem:

**Step 1:** Verify Termbase Path

- Ensure that the path to your termbase is correct. If it's located on a network drive, check that you have the necessary permissions to access it.

**Step 2:** Check Project Settings

- Go to Project Settings > Language Pairs > All Language Pairs > Termbases and confirm that your termbase is correctly added and activated.

**Step 3:** Re-register the Termbase

- Remove the termbase from your project settings and then add it back again. This can sometimes refresh the connection.

**Step 4:** Update Software

- Make sure that both Trados Studio and MultiTerm are updated to the latest versions. This can resolve compatibility issues.

**Step 5:** Test with a New Project

- Create a new project with the same files and termbase to see if the issue persists. This can help determine if the problem is project-specific.

**Step 6:** Check for Antivirus Interference

- Sometimes, antivirus software can block essential files or processes. Temporarily disable your antivirus to see if that resolves the issue.

**Step 7:** Reorganize the Termbase

- Open your termbase in MultiTerm and use the Termbase Management feature to reorganize it. This can help improve term recognition.

If these steps do not resolve the issue, consider reaching out to RWS Support for further assistance.

I hope this answer addressed your question. If not, please reject the answer, add the question improvement suggestion information, and click the RWS Community AI checkbox on the right to try again.

RWS Community AI

RE: Multiterm Glossary does not show terms after Windows Update, Trados Studio 2022 SR2 - 17.2.11.19134

Steve Rawcliffe — Fri, 17 Apr 2026 13:43:22 GMT

Great that this worked for you!

Just for anyone else stumbling across this thread ... what worked for me was View > Reset window layout. No idea why, but it did!

Multiterm Glossary does not show terms after Windows Update, Trados Studio 2022 SR2 - 17.2.11.19134

Susanne Gansloser-Hartmann — Fri, 21 Feb 2025 14:10:10 GMT

Hi,

Terminology is no longer display during translation process after updating Windows (See "Suche nach Termini...)

Failed to initalize view 'MultiTerm.Studio.EditorView'

Sofía Galli — Thu, 16 Apr 2026 18:21:31 GMT

Hi! I have a problem launching MultiTerm 2024. I've tried everything that has been suggested in the forum:

- Changing the name to 'Multiterm18_old'.

- Uninstalling and installing the program several times.

- Changing the name of the file coresettings.xml to settings.xml

- Running the program as an administrator.

- Repairing the program in the Uninstall programs folder.

- Changing the location of the folder when installing it.

- And adding the program to my antivirus whitelist.

Before Multiterm crushed, I tried adding some functions from Create Ribbons, I think it's called. I added them in the Termbases sections and, when I closed the program, it stopped working.

I don't know what else to do to launch the program and have access to the dashboard.

Could you help me with a new unthought solution? Thank you!

RE: Failed to initalize view 'MultiTerm.Studio.EditorView'

Sofía Galli — Fri, 17 Apr 2026 02:51:22 GMT

I solved it by following these steps, if anyone else encounters this problem: gateway.rws.com/csm

RE: Failed to initalize view 'MultiTerm.Studio.EditorView'

RWS Community AI — Thu, 16 Apr 2026 18:21:50 GMT

Probability score: 0.8

Question improvement suggestion: Provide the exact version of MultiTerm you are using and any specific error messages you encounter when trying to launch the application.

In the meantime, based on the information you have provided, here is a suggested answer to your question:

Hello! It sounds like you've already taken several thorough steps to troubleshoot the issue with MultiTerm 2024. Here’s a structured approach to try and resolve the problem further:

**Step 1:** Ensure all RWS applications are closed, including any background processes related to MultiTerm.

**Step 2:** Navigate to the following folder on your computer:

`C:\Users\Your User Name\App Data\Roaming\Trados\Multi Term`

(Replace "Your User Name" with your actual Windows username.)

**Step 3:** Rename the folder corresponding to your MultiTerm version (e.g., "Multi Term17" for MultiTerm 2022) to something like "Multi Term17_old".

**Step 4:** Check for any XML files in that folder, particularly `Settings.xml`, `Base Settings.xml`, `Plugincache.xml`, and `User Settings.xml`. Rename these files by adding "_OLD" to their names.

**Step 5:** Restart your computer to ensure all changes take effect.

**Step 6:** Launch MultiTerm again, preferably using "Run as Administrator" by right-clicking the application icon.

**Step 7:** If the issue persists, consider reinstalling MultiTerm. Uninstall it via Control Panel, restart your computer, and then reinstall the latest version from the RWS website.

**Step 8:** If you recently added functions from Create Ribbons, it might be worth resetting any custom settings or checking if those changes are causing the issue.

If these steps do not resolve the problem, please provide any specific error messages you encounter, as this will help in diagnosing the issue further.

I hope this answer addressed your question. If not, please reject the answer, add the question improvement suggestion information, and click the RWS Community AI checkbox on the right to try again.

RWS Community AI

RE: .sdltb Termbase Not Visible or Opening in MultiTerm

Ana Sabo — Mon, 06 Apr 2026 14:59:17 GMT

HiShuchang Liu

Were you already working on this project when you updated Studio/MultiTerm?

If you create a new project, do you still observe the same behaviour?

Where are your Termbases saved? Locally or in the cloud?

I would perhaps suggest first a Studio Repair-

https://gateway.rws.com/csm?id=kb_article_view&sysparm_article=KB0039395

and ensure that both Studio and MultiTerm are added to your AntiVirus exceptions list.

Kind regards,

.sdltb Termbase Not Visible or Opening in MultiTerm

Shuchang Liu — Fri, 03 Apr 2026 15:55:12 GMT

I recently upgraded from Trados Studio 2021 to 2024. When I try to open a termbase in Multiterm, the window appears blank and doesn’t show any files, even though there are .sdltb files in the designated folder.

If I change the file type filter to “All files,” the .sdltb file becomes visible. However, when I try to open it, I get an error message saying: “This termbase cannot be opened because it has been created with an unsupported version of MultiTerm.”

The language pair is English–Chinese.

Could you please advise on how to resolve this?

Thanks very much.

adding new terms to Multiterm

selen sahin — Sun, 29 Mar 2026 10:56:57 GMT

Hello,

I added new terms to my termbase, but some of them are not displayed while others are displayed in the Editor. I can see all of them in MultiTerm, but not all in the Editor.

I tried to add them in the Editor and in MultiTerm separately, and it is the same terms causing the problem (no special characters and no particular subject field issue).

Can someone help?

Thanks

selen

RE: adding new terms to Multiterm

selen sahin — Fri, 03 Apr 2026 16:24:57 GMT

Thank you. It seems better now.

RE: adding new terms to Multiterm

Michael Schroeder — Fri, 03 Apr 2026 07:11:10 GMT

Just something else to check because it occurred to me with your example:

It might be good to play with the "Allow overlapping terms" checkbox in the Termbase Search Settings.The terms themselves might be so similar that they are blocking each other.

RE: adding new terms to Multiterm

Manfred Altmann — Thu, 02 Apr 2026 09:45:04 GMT

Hi selen sahin ,

Term recognition has always been tricky. I recommend reorganizing the termbase on a regular basis (remove it from your Project Settings and close Trados before reorganizing).

Maybe it would be helpful to have a look at the search settings under Project Settings > Language Pairs > Termbases > Search Settings and play with the Overlapping Terms option.

HTH

Annette (from Manfred's account)

RE: adding new terms to Multiterm

selen sahin — Wed, 01 Apr 2026 06:31:11 GMT

Thank you Anca Stoian

But I'm afraid that's not very helpful.
I'm adding "Endotracheal" and it adds,but it doesn't display on Editor. I'm adding "Endotracheal tube" and all is good.
It's just some words doesn't work.
And of course I checked for the updates before writing this message.

Best

selen

RE: adding new terms to Multiterm

Anca Stoian — Tue, 31 Mar 2026 06:46:04 GMT

Hi selen sahin,

Please check the documentation about adding terms - perhaps there is something you missed during the process:

https://docs.rws.com/en-US/trados-studio-2022-sr2-1107960/using-multiterm-termbases-302579

https://docs.rws.com/en-US/multiterm-2022-sr1-983473/working-with-multiterm-desktop-348095

Also make sure both Trados and Multiterm are updated to the latest SR.

Best regards,

Anca

RE: Trouble by opening Multiterm

Anca Stoian — Mon, 23 Mar 2026 09:26:59 GMT

Silvia Lazzarotto We will be pleased to help you with this problem so have logged a support case on your behalf. We do prioritise customers who have a support contract so please keep in mind it could take up to 48 hours, especially over a weekend, but rest assured we will contact you as soon as we can. You will be contacted at the email address used for this Community. Support Case Id : CS0043703.

Trouble by opening Multiterm

Silvia Lazzarotto — Mon, 23 Mar 2026 09:25:24 GMT

Hi, I have a problem with Multiterm today. I got an error message from it saying I lost the connection with Multiterm Server, but I actually do not have a termbased Server. I do not have Termbased Server in Trados neither and I already tried to solve the problem renaiming the file. Could you please help me?

Multiterm Trados 2024 and Excel import issue

Henrik Snellman — Mon, 16 Feb 2026 11:20:35 GMT

Hello

with Trados 2024, having prepared a customer provided Excel, after having removed unnecessary characters such as < and > etc., and after downloading Multiterm App and plug-in from RWS App store, and having tried to load the termbase file, the hits that should appear on the top right corner of the editor view still refuse to be shown... Any suggestions, all help is appreciated.

I cannot find any responses to solve this problem

RE: Multiterm Trados 2024 and Excel import issue

Ana Sabo — Mon, 16 Mar 2026 08:40:30 GMT

HiHenrik Snellman

The issue of Multiterm not displaying hits in the editor window top right corner can be resolved by reorganizing the termbase - Reorganizing a file-based or server-based termbase - RWS Customer Support.

This process cleans up the index-related data and can help in displaying the results again. If the reorganization does not resolve the issue, it may be due to security suites blocking access to necessary index and fuzzy match files. In such cases, adding the file type extensions to the security suite and restarting the PC can help recreate the index and fuzzy match files.

Kind regards,